Workshop Supervisor- Procare in Alcobendas at Stryker Corporation

Date Posted: 7/12/2019

Job Snapshot

Job Description

Oversees the technical support of company customers by field engineers, technicians, and support specialists, who are diagnosing, troubleshooting, and repairing equipment, sophisticated computer systems, software systems/applications, or networking and wireless networking systems. Supervises engineers that respond to situations where standard procedures have failed to isolate or fix problems in non-functioning equipment systems or software. Establishes and maintains lines of communication with design engineering and software development on design, reliability and maintenance issues. Ensures that engineers are current with the latest upgrades and/or new releases. May be involved in customer installation and training programs. 

This position is a first line supervisor or manager with primary responsibility for providing guidance, such as delegating work assignments to direct employees. The job requires professional knowledge gained through substantial applicable work experience, to supplement formal knowledge, in order to apply principles and concepts of own discipline in resolving issues as they arrive. The job is responsible for providing training for members of the team, monitoring the quantity and quality of the work in progress, coaching employees on performance and contributing to employee pay decisions or changes. This job typically requires a degree or equivalent and a minimum of 4 or more years experience.

detailed job description here.

Work From Home: No

Travel Percentage: None

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