Technical Support Specialist (Middle North Italy) in Roma at Stryker Corporation

Date Posted: 2/9/2020

Job Snapshot

Job Description

Qualifications/Work Experience Required

4+ years of experience preferably in the medical environment with a preferable of 2+ years of sales or marketing experience. Exposure to Training & educational programs would be preferred. Results oriented with a strong focus on achieving targets. Excellent communication skills and Team spirit is a must.

Job Summary

The core objective of this role is to provide technical expertise to Agents/distributors in order to drive the achievement of sales objectives, as defined by the Country Sales Manager.

The technical /Sales specialist acts as a real partner in the field with agents and distributor, providing crucial information about Neurovascular technologies and products, collaborating with physicians whenever necessary. Support the education efforts and actively participate to key customer event, workshops, and trainings.

Partner with the Country Marketing manager to follow up Marketing actions and KOL management.

Essential Duties & Responsibilities

Product / Market Development:

  • Act as a technical expert for the full range of NV products in the assigned area and is recognized for his vast knowledge and expertise of all NV products.
  • In collaboration with the Marketing manager, is responsible for coordinating and executing product training (Presentation in front of large audience of physicians).
  • Facilitates Physician to Physician programs and educational trainings.
  • Supports field execution of sales and marketing programs through active presence in the field, working with agents and distributors.
  • Assist Agents and Distributors in Cath Lab whenever it is necessary.
  • Report to the Marketing manager any necessary information to develop creative approaches to market development.
  • Support the sales manager

Building and Maintaining Relationships:

  • Identifies and develops relationships with key opinion leaders in the field
  • Develops relationship with agents/distributors through responsiveness to their requirement and needs

Quality:

  • Ensures awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Stryker.
  • As interface to Agents, Customers and Sales Organization has direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problem are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors.

Ideal Location:

Bologna, Milan, or Florence

Work From Home: Not available

Travel Percentage: Up to 75%

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