Technical Services Workshop Engineer - 26670BR - EN in Newbury at Stryker Corporation

Date Posted: 4/16/2018

Job Snapshot

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Job Description

Main function of job:
  • The Engineer is primarily responsible for the correct repair and shipping of customers Medsurg equipment, as well as movement of stock between repair status areas, handling of incoming calls into the department, restocking of consumables and liaison with the Medsurg CSD team.
  • The engineer will also utilise a wide array of knowledge, technical skills and critical thinking abilities to facilitate the fast turnaround of both the quality checking of loan equipment and the repair of items that have failed in the customer environment. He or she is responsible for trouble-shooting and maintaining the overall status of Stryker equipment. He/She would improve quality by offering suggestions, act to meet customer’s needs, implement Quality improvements and assure “Gold Standard” in all aspects of Stryker Services.
  • The engineer will be expected to gather knowledge from all areas of the business and develop this into usable practical knowledge. They will also be expected to attend callouts in customer accounts when necessary in support of the Field Service Team.
  • The Technical Services Engineer will adhere to all company policies, standards and procedures; and accepts responsibility for the continuous improvement of the overall well being of the relationship between customers and Stryker.

Job Requirements

Qualifications / education required:
  • Educated to degree level is preferable with experience in at least one of the following:
    • Electrical / Mechanical Engineering
    • Medical Physics
  • Service and maintenance of medical equipment
  • Customer service


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