Job Description

Key Professional Affairs stakeholder to HCP interaction process for all Neurovascular-related HCP and Proctoring Travel.

• Preferred Bachelor’s Degree in Business, Marketing, Healthcare or other related field of study OR equivalent relevant work experience.
• Typically requires 1-2 year(s) direct customer interactions in a healthcare customer service role or 1- 2 year(s) in Accounting, Auditing, Finance, Healthcare Administration or a Compliance related field
• Applied knowledge of AdvaMed and federal guidelines related to the healthcare industry or any federally regulated environment will be plus
• Demonstrated ability to accurately and effectively manage processes to ensure timely outcomes and documentation integrity
• Demonstrated relationship-building skills, with the ability to liaise between Healthcare Professionals (HCPs), NV functional Sponsors (e.g. Commercial Therapy, R&D, Medical Education, Business Development, and Clinical Affairs teams), Legal, and Compliance
• Demonstrated attention to detail
• Demonstrated analytical and problem-solving skills in a fast-paced environment under pressure and time constraints
• Demonstrated ability to effectively communicate and escalate challenges appropriately in a timely fashion.
• Demonstrated ability to perform consistently under varying business pressure; adaptability in a quickly changing environment
• Demonstrated ability to work with others diplomatically, and effectively, on challenging subject matter
• Demonstrated excellent written and oral communication skills
• Professional demeanor and ability to perform effectively with minimal supervision
• Microsoft Office experience
• Written and verbal communication with HCPs and internal business units to book travel accommodations in accordance with HCPi Guidance
• Books flights, ground transportation and hotel accommodations and provides HCPs with the finalize travel agenda via BCD Travel
• Manage due diligence process as follows: communicate with internal business and external consultant; collect, review, verify and submit required documentation in CAPS, Surpass Proctor Portal and BCD Travel. Make appropriate changes to ensure a seamless deliverable is provided (HCP and Proctor travel booking execution) - for HCP consultants
• Submit all expense reports for HCP travel in Concur and ensure approvals are obtained in timely manner

Work From Home: No

Travel Percentage: None

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.