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Service Procare East in Kolkata at Stryker Corporation

Date Posted: 2/7/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Kolkata
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    2/7/2019
  • Job ID:
    R411764

Job Description

Who we want

  • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
  • Self-directed imitators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
  • Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
  • Strategic thinkers. People who enjoy analyzing data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or sales opportunities.
  • Business-oriented evaluators. People who effectively interpret information to demonstrate the effects of business initiatives, regulation and industry trends for sales, management and leadership teams.

What you need

  • This position is responsible to solve technical/application problems of the Stryker’s products installed in the market, and support technical issues for sales/marketing departments.
  • Degree holder in Engineering with specialization in Biomedical Engineering preferred.
  • At least 3-4years in Medical Devices / Equipment industry with responsibility for service revenues
  • Proficient in MS Office suite of products such as Word, Excel, Powerpoint
  • Able to develop clear & logical plans
  • Excellent problem solving skills.
  • Good communications skills         
  • High level of responsibility
  • Proactive to support both internal and external customers

What you will do

  • Provide technical and repair support service for products in the region assigned by the Regional Service Manager
  • Conduct product installation, and develop operation / maintenance guide for customers
  • Ensure smooth flow of repair by collaborating and cooperating with regional sales team to meet customer expectations 
  • Maintain proper records of job-flow/ work orders and spares utilization and inventory
  • Strict adherence to company policies & procedures
  • Develop relationships with key customers and be responsible for achieving the budgeted AMCs/CMCs revenues for the region and collection of AR.

Work From Home: No

Travel Percentage: None

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