Senior Manager, Compliance Education and Communication EMEA in Virtual, at Stryker Corporation

Date Posted: 11/22/2020

Job Snapshot

Job Description

The focus of the job is on delivering Instructor Led training to distributors, dealers and agents about Anti-Bribery, Anti-Corruption, Code of Conduct and Interactions with healthcare Providers.

  • This role - to be ideally based in Amsterdam, NL (however open to remote working, based close to other main Stryker office locations in Europe) -- reports into the education and communication function within Global Commercial Compliance and Privacy. This professional will develop and execute global and local education and communication plans and programs for Europe and EEMEA to promote the company’s culture of ethics and integrity and enable an effective global compliance program.

    This individual will:

    • Work with Compliance and business stakeholders to understand and address regional and global education and communication needs.
    • Apply expertise to develop and implement regional and global education and communication plans and content to mitigate risk in high-risk areas, including indirect channel management and ethical business practices.
    • Apply broad functional knowledge and skills to integrate values, procedures, standards, and policies into education and communication materials; actively participate in program design.
    • Apply expertise to deliver training in person, virtually, or via an online platform.
    • Support and influence global and regional Indirect Channel Management teams and other functional teams to ensure compliance program and business needs are met.
    • Prioritize multiple issues and coordinate with large project groups to develop solutions to complex problems.
    • Identify and implement best practices.
    • Manage external vendor relationships.
    • Exercise independent judgment to make decisions of significant impact to the company.

    Essential Duties and Responsibilities:

    • Responsible for developing strong relationships throughout multiple businesses and regions to foster a consistent and collaborative approach to proactive compliance.
    • Applies expertise to ensure implementation of an effective compliance program within the area of communication and education.
    • Maintains high level of knowledge of current and emerging laws and regulations and periodically reviews and updates standards relating to compliance.
    • Makes recommendations to compliance leadership regarding the design, development or revision, and deployment of corporate and global compliance education and communication programs to ensure effectiveness and consistency in content.
    • Identifies, selects, and manages external resources as needed.
    • Identifies and implements program enhancements and develops relevant metrics and key performance indicators.
    • Establishes a strong tone at the top and furthers the department’s strategic priorities.       
    • Effectively interacts with leadership and provides direction to less-experienced staff.
    • Demonstrates well-developed ability to identify issues, engage appropriate stakeholders, complete root cause analysis, and assess effectiveness of solutions within area of responsibility.
    • Demonstrates professional demeanor and presence. 
    • Effectively inspires, educates, and empowers others.
    • Demonstrates excellent communication and presentation skills.
    • Demonstrates ability to work effectively across multiple regions and functions and to influence without direct authority.
    • Peers include senior managers and directors.

    Education and Special Trainings:

    • Undergraduate Degree required; Graduate Degree preferred.
    • Must be fluent in English (written and spoken), Italian preferred, any additional language skills (Polish, Russian, Turkish) are a plus.
    • Experience with e-learning design software such as Articulate Storyline and/or Articulate Rise preferred.
    • Experience with graphic design software such as Adobe Creative Suite preferred.

    Qualifications and Experience:

    • 10+ years professional experience required, including minimum 2 years experience in compliance or a regulated industry.
    • Excellent communication, facilitation, and presentation (live and virtual) skills.
    • Ability to initiate, embrace, and support change in a dynamic environment. 
    • Strong analytical skills and ability to oversee complex work, which is well-planned, communicated, and completed with a high level of quality.
    • Well-developed ability to show discretion and maintain confidentiality.
    • Well-developed ability to budget and manage expenses with high degree of accuracy.
    • Well-developed understanding of business financials and reporting and ability to effectively allocate resources for maximum impact.
    • Ability to develop progressive strategies that can be implemented across multiple regions with success.
    • Demonstrated ability to plan and manage a complete project.
    • Demonstrated understanding and application of effective learning and communications principles.

Work From Home: Occasional

Travel Percentage: 30%

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