Senior Mako Product Specialist-Indianapolis, IN in Virtual, Indiana at Stryker Corporation

Date Posted: 8/12/2019

Job Snapshot

Job Description

Provides clinical sales support to all end users and provides on-site guidance and assistance during surgical procedures. Drives continuous account growth of the clinical base by working with key hospital staff, thought leaders and referring doctors in territory. Drives case volume and site growth by translating clinical benefits of Mako into the economic benefits.  Obtains purchase orders for products consumed during surgical procedures and maintains and tracks consigned inventories of company's products. Provides training, ongoing in-services, and customer education to assigned account(s). 

Essential Duties/Responsibilities:

  • Provides surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's robotic arm applications, associated equipment and instruments to insure ideal placement and precision
  • Uses proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning
  • Provides complete reports and associated metrics to management, direct supervisor and company's regulatory department detailing case reviews, services performed and recommendations for product, documentation and methodology improvements.
  • Supports company road-show demonstrations and 'Show-site' visits to provide potential customers with opportunity to see product in use and appreciation of clinical value
  • Trains physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the RIO System, accessories, disposables and implants
  • Provides prompt and accurate complaint reports per the requirements of Mako’s quality system
  • Mentors new team members through their training of the Mako system
  • Signs off on new MPS supervised cases (PKA & THA)
  • Solves product problems for customers in an expeditious manner
  • Provides case coverage at unassigned accounts as needed

Work From Home: No

Travel Percentage: 70%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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