Sales Education Training Manager in Mahwah, NJ at Stryker Corporation

Date Posted: 11/25/2019

Job Snapshot

Job Description

The Sales Education Training Manager will be responsible for designing, executing, leading and managing all aspects of the Trauma and/or Joint Replacement training courses serving to provide new members of the Joint Replacement and/or Trauma Sales organizations with foundational product knowledge of the on label usage of orthopedic implants, on label application of the orthopedic instruments in the surgical setting and product selling skills. The Sales Education Training Manager will act as a subject matter expert in the Joint Replacement/Robotic and/or Trauma portfolio and be responsible for developing and leading a variety of sales, product and technology training programs tailored to specific field and organizational needs including varying levels of sales (from new hires to sales managers) to Marketing product managers and product design engineers.  

    Essential Duties and Responsibilities:

    • Responsible for training new members of the Joint Replacement and/or Trauma Sales organizations, including competitive hires and new sales managers through structured training courses.
    • Successfully lead and educate groups of approximately 30 sales reps with varying levels of industry experience at a given time (including sales associates, reps, competitive reps and sales managers).
    • Responsible for strategic alignment of course objectives, content and workshops to deliver on Marketing objectives and salesforce needs.
    • Identify surgeon consultants to strategically incorporate into training courses and build positive working relationships to enhance content of courses specific to needs identified.
    • Lead and create training courses and workshops based on sound adult learning principles and identified business needs.
    • Maintain and increase awareness of competitive offerings and incorporate into product and sales training programs as applicable.
    • Work with product managers to strategically incorporate new products, messaging and content into programs and courses.
    • Deliver effective facilitation, presentation and coaching skills to course attendees throughout training courses; provide constructive feedback to sales managers.
    • Perform training needs assessments in partnership with the Sales Education, Sales Leadership and Marketing teams and create targeted training programs to meet identified business needs.
    • Translate business needs into clinical training programs.
    • Participate in key marketing platforms through partnership with the Sales Education and Marketing teams.
    • Partner with Marketing to provide educational and adult learning expertise as well as voice of customer feedback (field perspective) for Marketing programs and projects.
    • Evaluate program quality and partner with the Sales Education team and other business partners to continuously improve training courses
    • Maintain knowledge and understanding of trends and changes in healthcare and orthopaedics.
    • Model compliance throughout all activities and interactions.
    • Maintain and track training documentation, ensuring records are complete for all sales school attendees.

    Education and Special Training Required:

    • Bachelor’s Degree in a relevant field of study (business or medical discipline preferred).
    • Prefer professional Training certification.

    Qualifications and Work Experience Required:

    • 8+ years’ work experience. Previous experience in sales required. Prefer experience in medical device sales, marketing or equivalent; prefer experience in joint replacement or trauma
    • 2-3 years’ experience teaching selling skills in a relevant capacity preferred.
    • Demonstrated ability and confidence in leading large group discussions and influencing others.
    • Demonstrated expertise in relevant products, technology, disease states, human anatomy and biomechanics.
    • Proven experience with product responsibility and interfacing with surgeons.
    • Proven ability to teach complex subject matter to individuals with vast degree of variance in experience.
    • Proven expertise in large group facilitation, adult learning methodologies and presentation skills.
    • Established knowledge of the selling process and sales skills.
    • Demonstrated ability to understand and embrace new technologies.
    • Demonstrated skill in written and verbal communication.
    • Demonstrated organizational and planning skills.
    • Demonstrated critical thinking and problem solving skills.
    • Well versed in MS Office (PowerPoint & Excel).
    • Ability to lift up to 50 lbs.
    • Ability to confidently and skillfully lead sawbones demonstrations for large groups specific to area of expertise.

    Work From Home: Remote

    Travel Percentage: 50%

    Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

    Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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