Post Market Surveillance Analyst in Gurugram at Stryker Corporation

Date Posted: 11/18/2020

Job Snapshot

Job Description

The company

Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. More information is available at

The Division

Stryker’s Neurovascular division is focused on advancing the practice of less invasive stroke therapies through its Complete Stroke Care solutions. The business is dedicated to providing innovative stroke products and services for ischemic and hemorrhagic stroke and is committed to providing clinical education and support to help physicians deliver better patient outcomes. Products include: stent retrievers, detachable coils, stents, balloons, guidewires and microcatheters.

Our mission

Together with our customers, we are driven to make healthcare better.

Who we want

  • Data managers. People who enjoy compiling, organizing and consolidating large volumes of data and reports.
  • Meticulous documenters. Detail-oriented people who enjoy maintaining meticulous documentation of reports, metrics, proposals, and presentations.
  • Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.

What you will do

Under direction, the Post Market Surveillance Analyst enters customer complaints into the company-wide complaint handling system and follows methods to analyze the complaints, for the Neurovascular business.

  • Reviews and determines reportability of complaints to FDA and international regulatory authorities.
  • Writes, reviews, and files Medical Device Reports (MDRs) and international Vigilance Reports.
  • Works closely with Sales Representatives and health care professionals to obtain additional information.
  • Monitors quality, completeness and timeliness of complaint investigations.
  • Writes customer response letters.
  • Contributes to achieving team performance metrics and goals. 
  • Other duties as assigned.

What you need

Education/Special Training Required

  • BA/BS degree in a technical or scientific discipline; and/or equivalent combination of education and experience.

Qualifications/Work Experience Required

  • 0-2 years’ work experience
  • Strong written/verbal communication skills.
  • Demonstrated ability to conduct a careful study of data and information in a methodical way
  • Experience with FDA Medical Device Reporting is desired.

Work From Home: Not available

Travel Percentage: None


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