Order to Cash End to End Optimization Lead in Kalamazoo, MI at Stryker Corporation

Date Posted: 11/2/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Kalamazoo, MI
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/2/2018
  • Job ID:
    R404859

Job Description

As a member of the Finance One team, the Order to Cash Process Improvement Lead will act a subject matter expert for the order to cash process and work with a global cross functional team to:

  • Complete end to end process review across Stryker’s Local business markets and Shared Service Centers, identifying areas for standardization.
  • Identify and work with key stakeholders in the order entry and accounts receivable cycles (e.g. sales, customer service, accounts receivable) to understand issues and find ‘best practice’ outcomes
    • Identify root causes of collections and disputes and work to solve (i.e. pricing discrepancies, sales tax exemption  certificates, invoices not received, etc)
    • Evaluate tools/systems to improve global process including but not limited to SAP and RPA solutions. 
  • Partner with Accelerate to ensure SAP and other adjacent technology solutions align with global processes
  • Work as the subject matter expert to create training material on ideal processes within the OTC cycle
  • Partner with stakeholders to develop and issue new Finance Policy for order to cash process (i.e. Credit policy, etc.)
  • Establish a strong working relationship between the collections team and the sales teams
  • Ensure that the collections processes followed are in adherence with Sarbanes/Oxley procedures
  • Identify collections targets and other KPIs, establish a robust monitoring process, and proactively identify areas of continuous improvement
  • Act as the Subject Matter Expert for Order to Cash processes
  • Develop improvement projects / ideas for processes linked to Order to Cash

Work From Home: No

Travel Percentage: Up to 50%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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