Operations Manager, Romania in București at Stryker Corporation

Date Posted: 10/25/2020

Job Snapshot

Job Description


To manage the Customer Logistics operations for Romania and be responsible for all Logistics and Customer Support services. This encompasses the entire operational process from warehouse factory / supplier gate to client delivery of finished product. Ensuring a “Best in Class” organization is created and maintained.

Key Activities & Accountabilities

  • Develop and implement the Customer Logistics strategy for Romania.
  • Provide the team with clarity on expectations and how functional goals, objectives, and activities contribute to overall global organizational strategy.
  • Direct work activities, projects and teams based on a clear understanding of customer and market needs.
  • Build, liaise and maintain relationships and collaborates with colleagues across functions
  • Focus on making procedural changes and new or more effective ways to accomplish tasks, achieving team goals or performing team functions.
  • Responsible for the optimization and transformation of our Operations footprint in Romania
  • Play an active role in the EEMEA Operations Leadership Team, identifying appropriate benchmarks and the sharing of best practice.
  • Take ownership and participate in projects to further improve the Romanian and overall EMEA customer logistics capabilities
  • Ensure all Key Performance Indicators (KPI's) and financial metrics for Customer and Logistics Services are reviewed and achieved.
  • Responsible for operational management of cost base of Operations and Customer Service.
  • Support standardization and alignment of processes across EMEA
  • Provide business case and detailed cost justification/ROI to decision makers to obtain resources.
  • Manage the customer logistics team, set meaningful performance objectives, specific development goals and monitors team performance with feedback

Skills & Experience

  • 5-10 years' experience in operations with a preference in a customer facing role and at least 5-6 years People Management experience.
  • Degree graduate in a Business or Logistics discipline(s) or equivalent
  • Project Management and/or Finance qualifications are of advantage
  • Fluency in English
  • Well versed in Microsoft Office tools
  • Process Lean/Excellence/Six Sigma tools, training and/or certification experience of advantage
  • Experience in international environment desirable
  • Proven results with moving premises with a fully functioning Operation
  • ERP Migration experience, change management and execution
  • Experience with integrations of teams, companies and acquisition projects

Work From Home: Occasional

Travel Percentage: 10%


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