Operations Manager, Romania in București at Stryker Corporation

Date Posted: 10/25/2020

Job Snapshot

Job Description

OPERATIONS MANAGER – ROMANIA



To manage the Customer Logistics operations for Romania and be responsible for all Logistics and Customer Support services. This encompasses the entire operational process from warehouse factory / supplier gate to client delivery of finished product. Ensuring a “Best in Class” organization is created and maintained.

Key Activities & Accountabilities

  • Develop and implement the Customer Logistics strategy for Romania.
  • Provide the team with clarity on expectations and how functional goals, objectives, and activities contribute to overall global organizational strategy.
  • Direct work activities, projects and teams based on a clear understanding of customer and market needs.
  • Build, liaise and maintain relationships and collaborates with colleagues across functions
  • Focus on making procedural changes and new or more effective ways to accomplish tasks, achieving team goals or performing team functions.
  • Responsible for the optimization and transformation of our Operations footprint in Romania
  • Play an active role in the EEMEA Operations Leadership Team, identifying appropriate benchmarks and the sharing of best practice.
  • Take ownership and participate in projects to further improve the Romanian and overall EMEA customer logistics capabilities
  • Ensure all Key Performance Indicators (KPI's) and financial metrics for Customer and Logistics Services are reviewed and achieved.
  • Responsible for operational management of cost base of Operations and Customer Service.
  • Support standardization and alignment of processes across EMEA
  • Provide business case and detailed cost justification/ROI to decision makers to obtain resources.
  • Manage the customer logistics team, set meaningful performance objectives, specific development goals and monitors team performance with feedback

Skills & Experience

  • 5-10 years' experience in operations with a preference in a customer facing role and at least 5-6 years People Management experience.
  • Degree graduate in a Business or Logistics discipline(s) or equivalent
  • Project Management and/or Finance qualifications are of advantage
  • Fluency in English
  • Well versed in Microsoft Office tools
  • Process Lean/Excellence/Six Sigma tools, training and/or certification experience of advantage
  • Experience in international environment desirable
  • Proven results with moving premises with a fully functioning Operation
  • ERP Migration experience, change management and execution
  • Experience with integrations of teams, companies and acquisition projects

Work From Home: Occasional

Travel Percentage: 10%

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