Operations Associate - North Central (IN, MI, OH) in Virtual, Indiana at Stryker Corporation

Date Posted: 11/16/2019

Job Snapshot

Job Description

Assists Onsite Regional Manager and Supervisors with daily operations of the region with a specific focus on account coverage

Essential Functions:

●  Provides account coverage within the region to ensure uninterrupted customer service.

●  Ensures effective surgical care to patients as related to Stryker Endoscopy equipment.

●  Responsible for trouble-shooting and maintaining Stryker Endoscopy equipment.

●  Interacts with surgeons, patients, OR personnel, Central Processing, Sales Reps, O.R.

Management, Implementation Project Manager(s), Hospital Administration, and other

Stryker employees and partners.

●  Effectively builds and maintains relationships and trust in both new and existing accounts

●  Supports Regional Manager and Supervisor with daily operations, planning, and


●  Supports regional projects and continuous improvement initiatives

●  Supports quality and lean initiatives by observing best practice utilization and communicating

to RQA and Supervisor

●  Supports onboarding and training of new specialists

●  Supports the implementation of new customer accounts

●  Communicates injuries, reportable occurrences and performance related feedback

●  Provides Onsite Regional Manager and Supervisor with information from team leaders /

specialists with essential material for reviews, corrective actions and other administrative

duties regarding specialists.

●  Adheres to all policies and procedures put forth in the sales code of conduct.

Work From Home: Remote

Travel Percentage: Up to 100%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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