Onsite Project Manager in Virtual, Tennessee at Stryker Corporation

Date Posted: 9/30/2019

Job Snapshot

Job Description

The Onsite Project Manager, Data Solutions --to be based in Memphis, Tennessee --will plan and manage Emergency Care product implementations, support and maintenance, including coordination with the Memphis-based customer and internal support teams. This person will provide input and review of delivery proposals for pre-sales.

DUTIES AND RESPONSIBILITIES:

  • Manage assignment of the professional services support requests.
  • Manage the execution of the implementation of a customer’s solution
  • Will be responsible for the management of large, mid-level revenue generating projects.
  • Perform configuration of the system to meet customer needs.
  • Provide training or coordinate training on the use of the products, and complete all associated paperwork documenting the system is ready for use.
  • Coordinate with other Physio-Control team members, customers and other business partners to ensure that all appropriate tasks have been planned and are executed according to the project plan.
  • Participate in sales process as needed to specify technical solution and delivery services to meet customer requirements.
  • Provide additional post-implementation support to customers on a tier-1 level (includes troubleshooting potential issues, updating the customer configuration according to changes in the customer environment or operation, and other similar activities).
  • Other related duties as assigned.

BASIC QUALIFICATIONS

  • Bachelor’s degree in Business Management or equivalent combination of education degree and highly relevant experience.
  • Minimum of 2 years experience.

PREFERRED QUALIFICATIONS                                                     

  • Equipment/Asset management experience.
  • Paramedic experience with a current Health Care Providers license.
  • Ability to work independently with occasional guidance from senior team members or management.
  • PMP certification.
  • Working knowledge of computer systems, Web-based applications, and IP-based communication technology. 
  • Advanced working knowledge of various software products: Excel, Microsoft Project, Visio, Word.
  • Working knowledge of communication technologies including cellular, Bluetooth and wireless.
  • Records management and good record keeping practices.
  • Excellent task management including prioritization skills.
  • Ability to solve complex problems following established policies and procedures.
  • Advanced communication skills (written and verbal).
  • Self-motivated, organized, efficient and process oriented.
  • Works well under pressure in a dynamic environment.
  • Professional presentation and strong interpersonal communications skills.
  • Customer relationship management skills.
  • Familiarity with Business Process improvement methodologies such as DMAIC and Lean.
  • Clinical or medical device/systems experience.
  • Demonstrated project leadership skills.

Work From Home: No

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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