Medical Education Coordinator in Greenwood Village, CO at Stryker Corporation

Date Posted: 2/11/2020

Job Snapshot

Job Description

We are looking for a motivated, organized, collaborative individual that enjoys a fast pace environment within a growing business! This person will wear multiple hats, by providing a combination of administrative support for our overall business as well as will focus on support of the Medical Education function. In addition to their coordination and administrative support, they will sit at our front desk as a Stryker ambassador and first impression for our visitors. Our Medical Education team provides innovative educational programs for our customers, and this person will help support with the coordination and logistics surrounding our Health Care professionals. They will ensure a great customer experience, and will have a strong attention to detail and organization to support our business unit in complying with all necessary laws and industry codes. This person should also have a service oriented mindset, care about building relationships with our guests and employees and have a drive for accomplishing goals efficiently!  

RESPONSIBILITIES

  • Process expense reports, invoicing and pull necessary reports or data  
  • Assists in the coordination of logistics for Medical Education Programs
  • Acts as Site Visit Coordinator, including in-house preparation for Health Care Professional visits, greeting vistors upon arrival and ensuring a great experience while they are onsite
  • Develop relationship with corporate travel agency, and local hotels, and additional professional services to ensure streamlined processes
  • Monitors that all interactions with Health Care Professionals are in compliance with the AdvaMed Code of Ethics and Stryker Endoscopy Policy at all Medical Education program locations
  • Responsible for all vendor additions and check requests for Health Care Professional interactions, including assuring proper backup documentation has been obtained
  • Works with Accounts Payable and Compliance on payments and reimbursements to Health Care Professionals, including researching payments in Oracle
  • Reviews and tracks all Health Care Professional Interactions, such as meals, consultant fees, research payments, travel and lodging, etc. in tracking database, assuring backup documentation is obtained, sufficient for state and federal reporting
  • Prepares recurring and ad-hoc reports for presentation to department and Sr. Management on Health Care Professional Interactions
  • Assist in gathering customer feedback after each Medical Education program
  • Implement processes that optimize and track our engagement with Health Care professionals during Medical Education programs
  • Assists in maintaining Department SharePoint site, assuring it is up to date with contracts, due diligence, forms, spreadsheets, and other shared documents
  • Greets all guests to welcome them to Stryker and notify their points of contact that they have arrived. 
  • Owner of process improvement projects that will drive efficiency amongst the Leadership Team, Medical Education Team and others as needed
  • Support with office administration responsibilities such as creating badges for new employees and partnering with vendors or property management as needed. 

PHYSICAL REQUIREMENTS

  • Ability to lift 50 pounds and manage high value equipment
  • Must have good visual perception and demonstrate fine motor skills/ability

MENTAL REQUIREMENTS

  • Must be able to follow detailed verbal and/or written instructions
  • Must be able to complete detailed documentation accurately
  • Must be able to observe and correct/note minute inconsistencies
  • Ability to prioritize workload
  • Must be able to follow detailed verbal and/or explain written instructions
  • Must be able to follow detailed verbal and/or written instructions of a complex scope
  • Must be able to comply with all compliance guidelines and ethics 

SKILLS/EXPERIENCE REQUIRED

  • Strong attention to detail. Excellent analytical skills. 
  • Demonstrated ability to manage multiple deliverables in a customer-focused, fast-paced environment.
  • Demonstrated ability to organize and execute.
  • Demonstrated verbal and written communication skills.
  • Excellent interpersonal skills. 
  • Demonstrated ability to solve problems.
  • Demonstrated program/project management skills.
  • Demonstrated commitment to quality.
  • Demonstrated ability to build effective working partnership with members of the team, as well as, across teams in the business, function and company
  • Knowledge within Microsoft Excel, Microsoft Word, Microsoft Outlook, Adobe PDF creation

EDUCATION/TRAINING REQUIRED           

  • 3+ years experience and High School Diploma required
  • B.A or B.S. Preferred 

Work From Home: Occasional

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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