Marketing Associate Surgical in Alcobendas at Stryker Corporation

Date Posted: 7/5/2019

Job Snapshot

Job Description

The Marketing Associate (m / f) supports the sales and marketing teams to implement the marketing strategy of the Surgical Products division (surgical equipment) to optimize customer satisfaction and increase market share.

Main missions

- Support for the implementation of the strategy of the division Surgical Country for sale and marketing.

- Sales Support: support land & answer technical questions on products or concurrence.

- Participation in medical training and support for events involving customers.

Main responsibilities

- Provide support to sales teams addressing or solving questions / issues of clients

- Participate to the evaluations of the products, the presentation to the key customers

- Adapt marketing tools to the local market

- Participate in customers’ events (trade shows, medical training ...)

- Comment on the new product development process and gather feedback during voices of the customer (VOC) on new concepts of products

- Support training in marketing or sale

- Work with sales representatives and marketing teams to identify the product improvements

- Develop a strategy for communicating with the Sales representatives on updates products

- Maintaining and developing the internal knowledge management system through periodic updates, sharing best practices and uploading relevant content

- Work closely with teams of customer service and logistics to understand the production capacity, establish timetables

- Coordinate with sales team and sales representatives an efficient allocation of products to customers in case of back order.

- Working with the customer service team on the management of complaints, and quality service processes and communicate these processes sales teams needed

Work From Home: No

Travel Percentage: Up to 50%

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