Manager, IT Business Partner in Tijuana at Stryker Corporation

Date Posted: 11/20/2020

Job Snapshot

Job Description

Who We Want

  • Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams.
  • Talent developers. Growth-oriented managers who recruit and hire top-performing talent and prioritize the development of their team members.
  • Network builders. Managers who build connections with other teams and divisions and coordinate cross-functional collaboration.
  • Compliance-focused orchestrators. Managers who carefully oversee people, processes, and deliverables to ensure compliance with company policies and procedures
  • Insightful advisors. Managers who lead strategy development and provide guidance to team.

What You Will Do

  • Member of specific business leadership team with responsibility for ensuring this role is the trusted IT partner
  • Coordinate IT business partnerships for all key product lines in coordination with other IT business partners for respective divisions
  • Enables manufacturing leadership team with responsibility for ensuring this role is their trusted IS partner.
  • Build strong collaborative relationships with business leadership and teams
  • Manage local IT budget and guide the business in effectively investing in Information Technology to meet strategic objectives
  • Lead and guide the business on aligning IT strategy with business strategy.
  • Provide knowledge and expertise to department heads and process owners in identifying opportunities for technology and prioritizing initiatives
  • Prepare, define, and monitor IT projects to address business needs
  • Manage alignment of project deliverables with business requirements throughout the project and delivery life cycle
  • Accountable for leading a team of IT Professionals, both direct and matrix, to ensure IT standards are maintained
  • Work with IT teams to ensure IT services provided are consistent with business expectations

Essential Duties & Responsibilities:

  • Drive IT value creation and customer satisfaction
  • Build and maintain strong relationships with business leadership and act as a liaison between IT and the business.
  • Work with IT teams to ensure services provided are delivered in a cost-effective manner and to high standards.
  • Ability to learn and understand business requirements, issues and processes
  • Participate in the development of business and IT strategic plans
  • Lead collaborative efforts for business case development
  • Positively challenge and question business partners on needs and benefits
  • Charter and prioritize program and project initiatives in conjunction with business leadership
  • Ownership of business focused IT metrics that ensure transparency of IT Services
  • Identify opportunities where conflicts/synergies/redundancies exist between business capabilities and systems to improve IT effectiveness
  • Partner with IT teams to ensure compliance with regulations, policies, standards, procedures, and associated documentation including but not limited to computer systems validation, Global Change Control, SOX, and PMO standards
  • Contribute to the budgeting process and lead and recommend CERs for division IT projects
  • Lease with other IT stakeholders in project management, architecture and governance to ensure alignment and a smooth integration of process output with the rest of the IT environment
  • Work closely with business analysts, project managers, manufacturing architects and/or other IT resources in providing IT services and initiatives to the business
  • Communicate on projects by ensuring regular status updates and managing communication within team, IT organization and business leadership and stakeholders

What You Will Need

  • Bachelor’s in Business Administration, Manufacturing or Computer Information Systems or correlated area;
  • Previously work experience in IT/IT and/or business discipline;
  • Extensive knowledge of medical devices and/or pharmaceutical industry and basic knowledge of adjacent areas in terms of processes, organization, products and IS requirements
  • Project management experience, working with internal and external cross-divisional team members, preferably with IT projects
  • Ability to work effectively in a matrix organization structure with significant emphasis on collaboration and persuasion, rather than relying entirely on command and control
  • Strong communication skills with ability to communicate effectively with both divisional leaders and technical teams
  • Strong analytical and problem-solving skills.
  • Good business acumen and negotiation skills
  • Negotiation skills
  • Strong organizational capabilities to manage multiple priorities.
  • Must have strong customer service skills and focus along with excellent communication, interpersonal, and negation skills
  • Must have prior experience leading or managing a team of technicians
  • Strong analytical and organizational skills
  • Driven to continually build knowledge and skills
  • Able to build trusting relationships in and outside of the organization
  • Ability to work independently and proactively as a member of a team
  • Versatility, flexibility, and a willingness to work within dynamically changing priorities with enthusiasm
  • Excellent trainer and has experience with change management
  • Project management experience, working with internal and external cross-divisional team members, preferably with IT projects
  • Demonstrated ability to work effectively in a matrix organization structure with significant emphasis on collaboration and persuasion, rather than relying entirely on command and control.
  • Strong analytical and problem-solving skills
  • Good business acumen and negotiation skills
  • Strong organizational capabilities to manage multiple priorities
  • Bilingual English and Spanish

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Work From Home: Occasional

Travel Percentage: 20%

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