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Loan Kits Inspection Team Leader in Newbury at Stryker Corporation

Date Posted: 5/14/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Newbury
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    5/14/2019
  • Job ID:
    R416180

Job Description



What We Want:

  • Decision Making/Judgement – Selects effective approaches to solving issues, based on available information and business objectives and escalates appropriately.
  • Relationship Builder – Builds and maintains relationships within the team and across the wider organisation
  • Innovation & Creativity – Identifies and champions new ideas.
  • Excellent communication skills
  • Proactive - Has a pro-active and independent personality, ability to manage their own workload and prioritise appropriately
  • Strong internal drive and motivation to make a difference and add value to an organisation

                                                               





What You Will Do:


The Team Leader will work in the Newbury Loan Kit Inspection department as part of the Operations team to lead the team and help maintain the Company’s distribution activities, whilst meeting customer service and quality. They will take hour by hour responsibility for ensuring our Loan Kits are proceed, inspected and shipped to customers on time every time. As part of the role the Team Leader will be expected to handle day to day ‘problem kits’, working closely with the teams and salesforce to identify and resolve problem kits to get back into circulation as quickly as possible.

The applicant should have a sense of responsibility and commitment to going the extra mile. The Team Leader will have approx. 8 direct reports made up of a mix of permanent and temporary staff and will need to set an example for the team as their leader.

Key Activities & Accountabilities

  • Leading a team of up to 8 on the shift, regular 1:1 with direct reports
  • Leading & motivating the workforce
  • Take responsibility and support the departments manager in achieving departmental and divisional KPIs and objectives
  • Manage effective communications with the team to deliver operational targets, issues, briefings are effectively delivered
  • Utilise team members effectively to deliver agreed targets to required quality and output
  • Create an environment of development and cultivate talent in the department
  • Ensure all team members are trained and capable to undertake required tasks
  • Ensure team members are only employed on tasks they are trained to do. Undertake relevant induction training with new members of the team
  • Ensure all relevant paperwork is completed on time and with 100% accuracy
  • Ensure all quality and safety standards are adhered to and championed as necessary
  • To operate in a safe working manner and be responsible for H+S within designated areas, and ensure all prescribed PPE is used correctly by each team member
  • Liaison with couriers, other departments and the Sales force
  • Be an expert in the departmental processes
  • Take responsibility for identifying areas of improving and assisting in the implementation of actions relating to these.
  • Lead and implement projects within the team and cross-functional, to further improve the department, resulting in increasing customer satisfaction, increasing efficiency, lower costs and optimized inventory levels
  • Take responsibility for both your own engagement and also assist in driving engagement in the department. This will include taking a leading role in the Q12 impact planning.
  • Build and maintain relationships with other Functions while driving leverage opportunities across the areas.




What You Need:

Education

GCSE or higher

Experience

Ideally experience of running a shift or leading a team in a similar environment

Work From Home: No

Travel Percentage: None

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