IS Business Analysis Manager in Flower Mound, TX at Stryker Corporation

Date Posted: 9/25/2019

Job Snapshot

Job Description

The Business Analysis Manager is responsible for building strong collaborative relationships with the Communications Business Unit team with a specific focus on the Flower Mound, TX based teams. He/She will work closely with the Communications IS Business Partner to ensure consistency in the customer relationship across the business unit. He/She will be responsible for providing knowledge and expertise to department heads and process owners in identifying opportunities for technology and supporting prioritization. The Business Analysis Manager works to understand complex business needs and processes and to act as a liaison between the business and technical teams. They establish and improve business analysis processes and mentor business analysts. They are responsible for understanding business processes, eliciting and documenting requirements, and coordinating communication among various business groups and IS technical teams for critical and complex projects. Individuals in this position have an understanding of business processes, experience working with multiple technologies, and have demonstrated the ability to work with business users at all levels in the business.

Essential Duties & Responsibilities:

  • Build and maintain strong relationships with the Commercial functions and act as a liaison between the Communications IS Business partner, IS teams and the Communications Business Unit.
  • Build a strong understanding of the commercial processes (including sales, marketing, variant configuration, R&D and other associated functions) within the Communications Business Unit and apply this understanding to IS strategies and implementations. 
  • Improve the business analysis function through best practices, process management, mentoring, and education.
  • Manage relationships with high level business stakeholders.
  • Partner with business and technical teams to drive consensus on the best solution to business problems and the delivery of new solutions and enhancements.
  • Define tangible use cases that align desired technology output to commercial objectives
  • Ensure clear communication between business stakeholders and IS technical teams.    

Education & Training:

•        Bachelor’s Degree required; Bachelor’s degree in Business Administration, Computer Information Systems, or equivalent preferred.

Qualifications & Experience:

  • Minimum 10 years of professional experience is required.
  • Minimum 5 years of experience supporting ERP systems, SAP preferred.
  • Minimum 5 years of experience with SFDC or other CRM/Quoting applications
  • Knowledge of medical device and/or pharmaceutical industry and basic knowledge of adjacent areas in terms of processes, organization, products and IS requirements
  • Experience working with high level business stakeholders is required.
  • Demonstrated ability to work effectively in a matrix organization structure with significant emphasis on collaboration and persuasion, rather than relying entirely on command and control.
  • Experience with process mapping is required.
  • Experience documenting complex processes and presenting them in a clear and understandable format is required.
  • Experience understanding, evaluating, and recommending changes to business processes are required.
  • Experience working in an agency-regulated environment is preferred.
  • Knowledge of Agile Development methodologies is preferred.  
  • Experience with a configure/make to order business is preferred.

Work From Home: No

Travel Percentage: Up to 25%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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