Inventory & Operations Scheduler M-F 8AM-5PM +OT (Plainview, NY) in Plainview, NY at Stryker Corporation

Date Posted: 11/10/2020

Job Snapshot

Job Description

What You Will Do

The Team Member, Scheduler position will be responsible for performing a critical coordinator role as part of centralized regional loaner program for Stryker Spine at our Plainview Long Island facility.

Responsibilities include order entry, inventory allocation, case scheduling as well as shipment track and trace. Role interacts with multiple groups (both internal & external) to ensure maximum customer service levels are achieved. ​

  • Schedule orders that maximize fill rates and productivity, minimize thru-put time, and focus on increasing inventory turns

  • Provide shipment confirmation and follow-up on shipping status of regional loaners orders using strong knowledge of carrier order track & trace tools

  • Collaborate with customers, operations, and supply chain management to appropriately manage inventory levels and minimize obsolescence

  • Utilize customer service skills, including the ability to communicate professionally and effectively with field-based customers via telephone and e-mail to continuously drive customer satisfaction

  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and follow-up actions

  • Support distribution network strategies that focus on cost reduction

  • Contribute to cost reduction program by making viable business recommendations and process improvement ideas

  • Ensure accuracy, verification and processing of all documentation and system transactions associated with all inventory movements through ERP and scheduling systems

What You Need

  • High school diploma or equivalent required

  • Strong customer service, interpersonal and communication skills are essential

  • The ideal candidate will have the ability to demonstrate a good understanding of company products, ability to be organized, detailed, process and goal oriented, a self-starter and able to work independently, but also as a team player is necessary

  • Ability to read, write and understand detailed work instructions and Good Manufacturing Processes

  • Ability to calculate figures and apply concepts of basic math

  • Ability to follow detailed work instructions, collect data, establish facts, and draw valid conclusions

  • Proficient in Microsoft Office Suite

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to lift up to 30 pounds. The vision requirements include: close vision, depth perception and ability to adjust focus. This position may require operating in a clean room environment. Work is normally performed in a typical light manufacturing environment.

What We Offer

  • Full Employee Benefits Package at totalrewards.stryker.com
  • A winning team driven to achieve our mission and deliver remarkable results
  • Coworkers committed to achieving more and winning the right way
  • Quality products that improve the lives of customers and patients
  • Ability to discover your strengths, follow your passion and own your own career

Work From Home: Not available

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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