Government Account Associate in Portage, MI at Stryker Corporation

Date Posted: 10/17/2020

Job Snapshot

Job Description

The Stryker HCS Government team has an exciting opportunity for a Government Account Associate. This role provides the opportunity to work with federal government customers and ensure that America’s Veterans, service members, and public servants have access to the best medical technology on the market. The account associate role provides unparalleled opportunity to interface daily with the industry’s best salesforce, over 12 functional groups across the organization, as well as external customers. Come be a part of the leading edge of making one Stryker a reality for our customers.


Who We Want
Achievers. Goal-oriented individuals who thrive in a fast-paced environment, strive to accomplish tasks and are constantly driven to do more.
 

Problem Solvers. Innovative thinkers who excel at finding solutions to challenges.
 

Collaborators. People that understand the value of relationships and intentionally make and strengthen relationships with both internal and external partners.
 

Communicators. People who can break down a complicated thought or topic and make it easier for others to understand.
 

Service Leaders. People who are willing to help others and go the extra mile to ensure a great customer service experience for our account managers and external customers.
 

Self-starters. People who quickly grasp new concepts and develop better, more efficient processes and challenge the organization to improve.


What you will do
As a Government Account Associate, you are responsible for driving growth in the government market. In order to accomplish this, you will:


Provide account manager support

  • Be the federal government subject matter expert and primary point of contact for the Instruments and Sustainability Solutions sales force
  • Support customer interactions and advise on strategies and contracting/procurement options to speed up the purchasing process
  • Provide new hire and sustainment training for the salesforce

• Be responsible for RFI’s/RFQ’s

  • Locate and review Request For Information (RFI’s) and Request For Quote (RFQ’s)
  • Work with divisional partners (Marketing/Regulatory Affairs and Quality Assurance/Strategic Sales Organization) to develop and submit RFI/RFQ responses
  • Track win rate and competitive losses to provide insights into market share

• Assist in contract management

  • Develop contract strategy and ensure contract coverage for the Instruments and Sustainability Solutions product portfolio
  • Work with cross-functional team (Government Contracts Office/Global Trade Management/Regulatory Affairs and Quality Assurance/Pricing) to provide input on contract maintenance


• Be responsible for channel development

  • Enhance existing and develop sales enablement tools to drive account manager interaction and sales with federal government customers
  • Develop knowledge of the government market to include market share composition and key competitive differentiators that help to inform sales strategy
  • Maintain relationships with Instruments and Sustainability brand and portfolio marketing teams to drive seamless product launch and sales in the government market.

What you must have
• Bachelor’s Degree
• Strong written and verbal communication skills
• High team and service orientation
• Proficiency in Microsoft Excel
• Time management skills
• Proven problem solving and decision-making ability
• 2 years of sales/marketing/external customer facing experience is preferred
 

What we prefer you also have
• Knowledge of federal government contracts: FSS, ECAT, DAPA, PMCE, BPA, IDIQ
• Knowledge of the federal government procurement process
• Experience working with federal government agencies (Veterans Health Administration, Department of Defense, etc.)
• Proficiency with MS Office Suite and Power BI
• Experience with Salesforce.com
 

Work environment:
• Adherence to all company policies and to act as a role model in the adherence to policies
• As a member of the HCS team, responsible for contributing to the achievement of business objectives
• Flexibility to work unconventional hours as business dictates
• Independent achiever in a customer-focused (internal/external) team environment
• Ability to work in an environment where priorities can change rapidly
• Travel up to 40% annually, may include some weekend travel

Work From Home: Occasional

Travel Percentage: 40%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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