Field Service Engineer in Syndal at Stryker Corporation

Date Posted: 8/20/2018

Job Snapshot

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Job Description

Stryker - Australia's #1 Best Place to Work for 2017!  We help to change and save people’s lives through teamwork, dedication and innovative technology. We care about our customers, patients and each other which is why we are consistently recognised as a great place to work. Our continued success means we are expanding our team.  We are looking for exceptional people who truly want to make a difference... because at Stryker we do!!The Field Service Engineer is an exciting customer focused role that enhances Stryker’s credibility in the market through the provision of product, systems and usage knowledge to key stakeholders. As the successful candidate, you will provide technical support, service, complete repairs and manage the requirements of all Stryker medical customers.In addition, the successful candidate will:

  • Undertake performance checks using the specified check sheets and maintain equipment as per relevant quality inspection procedures (QIPs) and factory settings
  • Complete repairs to customer equipment either in field or designated area in compliance with factory and local QIPs, using specified parts and equipment
  • Ensure repairs are managed and tracked and comply with Stryker and other regulatory requirements
  • Liaise with customers and customer service to assist in obtaining repair approvals within the agreed KPI period
  • Work closely with Sales team to manage overdue quotation approvals

To be successful in this position, the successful candidate will:

  • Have excellent analytical skills
  • Have excellent interpersonal communication skills
  • Have demonstrated ability to operate small hand tools (e.g. pliers, screwdrivers, wrenches, hammer, etc.), soldering, power tools and test/inspection equipment
  • Have demonstrated mechanical/electrical design and problem solving skills
  • Have the ability to troubleshoot and repair complex installations

A career with Stryker will push you and challenge you, providing growth opportunities and the prospects to advance your career. For driven high achievers, you will be working with committed, like-minded people, giving you the support to reach your full potential.

Work From Home: No

Travel Percentage: None

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