Field Engineer (Chengdu) in Chengdu at Stryker Corporation

Date Posted: 2/15/2020

Job Snapshot

Job Description

Position summary:

To solve the technical/application problems of the product of Stryker installed in market, support sales/marketing for technical issues to keep business growing

Essential Duties & Responsibilities: (Detailed Description)

  • Product installation, operation guide, OR standby, maintenance guide for customers
  • Coaching dealer’s field engineers to do any field engineering action
  • Prepare, set up, standby for any product demonstration / exhibition for sales / marketing department
  • Act as a bridge between customer and service center for the communication on trouble-shooting
  • Report and deliver the Non-local-repairable faulty product to repair center
  • Responsible for the collection of final payment
  • Build and maintain close relationship with customer
  • Execute the service process
    • Input all service record in time
    • Input all business trip record in time

Education & Experience:

  • Above college degree with specialization in electronics, bioengineering, or relevant special field
  • At least 1 year of relevant experience gained in medical and healthcare industry is preferred
  • Technical background is a plus
  • Auto CAD skill is required(apply to Berchtold engineer)

Physical & Mental Requirements:

  • Strong problem solving and communication skills
  • Continuously demonstrates service awareness through maintaining business relationship
  • Strong sense of responsibility
  • With health- related certificates as required by the government to prove good conditions(健康证)

Work From Home: Not available

Travel Percentage: 60%

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