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Event Coordinator, Netherlands in Amsterdam at Stryker Corporation

Date Posted: 2/8/2019

Job Snapshot

Job Description

As the Event Coordinator you will manage healthcare professional (HCP) events across the divisions in the Netherlands. This encompasses the entire operational processes related to events, ensuring a “Best in Class” service is created and maintained through implementing solutions to further develop, maintain and improve franchise/HCP satisfaction, maximise cost efficiencies, particularly around flights & logistics, and ensure adherence throughout the changing compliance regulations within Europe and the Netherlands.

Your key responsibilities:

  • Organize and oversee HCP events (conferences, workshops, etc.) in a timely manner in partnership with Education and Marketing.
  • Coordinate HCP event logistics, such as hotel bookings transfers, flights as well as material preparation and distribution in partnership with marketing.
  • Maintain and develop event support materials. Monitor production to ensure consistency and appropriateness.
  • Liaise with all the major functions of the business such as the Franchises, Compliance, Finance to achieve key activities on a local, pan-European and / or cross-divisional level.
  • A high level understanding of local compliance and contract execution for both HCPs and institutions is expected.
  • Provide onsite support where appropriate, especially for the larger events.
  • Support Marketing in Consulting contracts coordination - applications submission, contracts approval and signing; control and timely contracts settlement.
  • Collect the necessary documentation and obtain required approvals to organize events. Entering timely applications into appropriate databases.
  • Ensure all documentation of event participants (HCP) is complete and accurate. Collect and maintain accurate library of organise events documentation.
  • Provide comprehensive analysis and reporting on all events for feedback to senior management
  • Ensure all KPI’s such as travel booking timelines, faculty payments, contract monitoring, AMEX reconciliation and ensure metrics are monitored effectively and achieved
  • Play an active role in the European Events team as we strive to implement a world class Events Logistics and HCP Support service, driving usage of new tools.
  • Take responsibility for Franchise operational and cost management with the expectation of driving cost down within flight bookings and a strong focus on event timelines to increase the overall the initial notification to event date to ensure sufficient time to ensure sufficient time for Legal and Compliance review. 
  • Assist in maintaining a culture of continuous improvement of service provided to our customers.

What are we looking for?

  • Project Management would be desirable
  • Fluency in English is essential
  • It would be desirable (but not essential) if you had experience in Netherlands HCP Events organization including customer facing experience.
  • Working knowledge of Netherlands and MedTech Europe Compliance guidelines would be advantageous.
  • Experience in the Medical or Pharmaceutical industry would also be advantageous
  • Decision Making/Judgement – Selects effective approaches to solving issues, based on available information and business objectives
  • Strategic activity – Understands and considers customers, regulatory and legislative issues when  making decisions
  • Planning/Organisation – Understands what is needed to accomplish project objectives and establish appropriate goals and priority. Demonstrate clear evidence of objective measurement of their achievements.
  • Relationship Builder – Builds and maintains relationships with key internal stakeholders and with key clients/customer groups that support and improve effectiveness
  • Innovation & Creativity – Develops and champions new ideas.
  • Excellent communication skills
  • Proactive - A self-starter who can define priorities and manage the complexities of multiple projects. Has a pro-active and independent personality, ability to manage their own workload and prioritise appropriately
  • Strong internal drive and motivation to make a difference and add value to an organisation

Work From Home: No

Travel Percentage: None

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