European Education Manager – Spine in Amsterdam at Stryker Corporation

Date Posted: 10/1/2018

Job Snapshot

Job Description

"The Job's Mission To define, design and deliver Education strategies and initiatives focused on the Stryker Spine business. This manager will ensure that both our Spine HCPs and sales teams are well educated in the use of Stryker Spine products. Key outcomes are delivering effective education and also continuously improving both the efficiency and the effectiveness of these programs. This role will also influence the success of the Spine PLCM initiative as part of the organisational CTG strategy.   Key Activities & Accountabilities     Engages with key stakeholders in the Stryker Spine franchise to first understand the strategic focus and direction of the business and, second, to ensure that both internal and external education plans are closely aligned.   To bring an attitude of continuous improvement to education. It is critical that this individual not only cultivates a deep Spine domain knowledge but also continuously scans other industries, the Med Tech field and other divisions of Stryker looking for new and improved means of delivering education. In particular this person will be expected to integrate digital platforms and other innovative technologies such as Virtual reality and augmented reality as part of their improvement plans. Internal sales force training:
  • Works closely with EU Spine Brand Managers, Local PMs, and GMs to ensure that all Spine training needs are met.   
  • Ensures the delivery of training to sales people and sales managers. These programs will range from the 101, 201 and 301 introductory courses to “Warriors” style topic, competitor or technology specific training.
  • Able to measure both the effectiveness of the training plans that are created but also continuously measure the sales training needs and capabilities that exist in the different markets across Europe and relating the whole range of products and technology. Based on the results of such analysis they must create corrective action and improvement plans.
  • Training of sales people must place equal emphasis on knowledge training and transfer and also the skill of selling and selling interactions with surgeons and other stakeholders of influence.
  • Continuously adapt the sales training needs to ensure close alignment to organisational strategy and integrate digital technology and other innovations in order to improve the efficiency and effectiveness of training delivery.
  HCP Training
  • Deliver training, primarily to surgeons but potentially other HCP’s, designed to ensure familiarity and safe and effective use of Stryker Spine products and technology.
  • Ensure they develop a deep understanding of the needs of HCP customers in order that Stryker Spine education programs are directed towards fulfilling these needs.
  • They must collaborate with the EU Brand managers, local PMs and GMs to design and deliver HCP education events.
  • Ensure they take ownership of the HCP relationship and ensures smooth delivery of all educational events. Manages all logistical elements including the venue, compliance logistics, event delivery, payments, review and follow up.
  • Champions the use of newer Advanced Presentation and Training techniques, in partnership with appropriate Stryker stakeholders
  • Champions the use of new digital/virtual training technologies, in partnership with appropriate Stryker stakeholders
  • Champions Spine education program within the HCP community.
  Success definition in this role:
  • Number of HCPs and Sales Representatives trained every year.
  • Quality of trainings and impact of trainings conducted throughout the year, to be evaluated using surveys, sales rep performance, quizzes, etc. 
  • University degree or equivalent experience (min. 2-3 years relevant experience)
  • Fluency in English other European languages are preferred
  • Ideally the candidate will have a minimum of 3 years’ experience in the Medical Device Industry and have experience of designing, planning and executing education events.
  • 5+ years of Sales or Marketing experience as Sales Representative, Regional Sales Manager or Product Manager in the medical device industry will also be considered
Competencies   Significant time is required in markets to ensure delivery and understanding of learning has taken place. Hours will be varied and flexible according to demands, deadlines and it will be necessary to spend 40-60% time traveling to fullfil business objectives.
  • Self-starter, proactive – ability to develop strategies on how to train internal and external customers
  • Performance Driven, results orientated: desire to look for opportunities to grow business through training initiatives.
  • Strategic and Conceptual Thinker
  • Strong Communication and Listening Skills
  • Team Player
  • Stakeholder management.
  • Analytical skills and Problem Solving
  • Organisational Skills
  • Stamina
  • Strong Ethics and Integrity 

Work From Home: No

Travel Percentage: None


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