Especialista de Produto - MAKO in São Paulo at Stryker Corporation

Date Posted: 10/6/2020

Job Snapshot

Job Description

Who we want
  • Meticulous documenters. Detail-oriented people who enjoy maintaining meticulous documentation of reports, metrics, proposals, and presentations.
  • Self-directed imitators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
  • Strategic thinkers. People who enjoy analyzing data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or sales opportunities.
  • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.
  • Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.

What you will do

Expectations and Objectives

  • Promote the growth of Stryker by partnering with local sales, marketing & MPS team members across the glove actively identifying potential sales leads.
  • Train and develop Stryker customers and employees to support MAKO business growth and market penetration.
  • Launch new account across Brasil (MAKO).
  • MAKO product expert to support local MAKO launch.
  • MAKO clinical expert and provide product clinical support and guidance to customers

Clinical support /Account launch

  • Train physicians and hospital personnel, including Theatre staff, radiology and central sterile processing on the use of the Mako System, accessories, disposables and implants per the Mako released surgical techniques and guides
  • Provide surgeons and Theatre staff with training and Clinical/Technical support in the operation of the MAKO robotic arm, its SW applications, associated equipment and instruments to insure delivery of best clinical outcomes.
  • Use proprietary software to prepare pre-operative CT scans for use in conjunction with the company's Robotic Arm, assists surgeon in preoperative robotic procedure surgical planning.
  • Serve as a backup to support case coverage in the region.
  • Support the development and execution of the sales plan as well as grow the utilization of the Mako system by customer training and education with an objective to increase procedure volume with current and potential surgeons.
  • Actively sell the clinical benefits of the products, and build strong, positive relationships with key surgeons and staff at Stryker Brasil accounts.
  • Mentor and certify new potential MPS’s by delivering on job training and guidance following company’s policies.

Marketing/ Clinical training and education

  • Support MAKO Clinical Education and Training for Stryker Brasil. Responsibilities may include MPS training, Surgeons and hospital staff and other Stryker colleagues.
  • Faculty engagement, course agenda, development of course curriculum in coordination with US training, delivery of training.
  • Support development preparation and delivery of MAKO cadaveric courses and surgeon certifications
  • Collaborate with regional training teams in communications and negotiations with government and professional bodies to ensure the accreditation of courses as needed
  • Support the development of regional MAKO KOL’s and clinical experts
  • Communication and coordination with MAKO US clinical training team, to delivery current and accurate training programs.
  • Support regional sales and marketing efforts through the delivery of road-show product demonstrations and participation in local and regional marketing and clinical conferences. Provide potential customers with opportunity to experience product in use and explain its clinical value.

What you will need

  • Bachelor’s Degree in a related technical or clinical field of study.
  • Excellent control of English (Speak, Read, Write, Use of computer and MS Office tools)
  • Demonstrate ability to communicate with all levels of a medical department (Head of Dept., surgeons, nurses, surgical techs, central sterile processing techs, radiology)
  • Ability to work in a team oriented environment with excellent interpersonal and communication skills
  • Highly experienced in clinical and surgical support, comfortable in Operating Room environment and guidance of surgeons and clinical staff
  • Able to develop and deliver training and education programs to Stryker peers.
  • Must obtain credentials as required by MAKO clinical training department (3 to 6 months in training - USA)

Work From Home: Field-based

Travel Percentage: 60%


  1. Sales Jobs
  2. Sales Representative Jobs

Join our talent network

Joining our talent network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected to you.

Join Our Team