ERP Sales Change and Communication Manager in San Jose, CA at Stryker Corporation

Date Posted: 2/11/2020

Job Snapshot

Job Description

Are you a communications expert?  This is a terrific opportunity to join Accelerate, Stryker’s largest transformational ERP program to date, impacting the entire organization. Not only are we implementing SAP, we are changing the way we do business across the organization.

The ERP Sales Change and Communications Manager is an integral part of the Accelerate team.  This role is responsible for developing outstanding communications plans and training activities for Sales representatives and will partner with the Accelerate Communications team to develop and execute the overall external-facing communication strategy for the program.

Essential Duties & Responsibilities:

  • Responsible for the timely and effective communication of the Global ERP program to the sales organization and external stakeholders
  • Lead regular update meetings with Sales leaders
  • Create communications and trainings for internal stakeholders
  • Execute training of Sales representatives on SAP and partner systems
  • Partner with representatives from the business, the program and partner systems to identify change impacts for Sales and external stakeholders
  • Assist in other deployment communications as needed
  • Ensure communications are in alignment with the company’s strategies, goals, objectives and brand and materials are appropriately reviewed and approved according to review/approval processes and procedures in place

Education:

  • Bachelor’s degree required.  Major in English, communications, marketing or related field is preferred.

Qualifications & Experience:

  • 8 years of relevant experience preferred
  • Ability to communicate with and understand business needs and articulate those needs in a strategy and plan
  • Problem solver with creative approach to proactive identification and resolution of issues
  • Execution-oriented, self-starter and self-navigator who can prioritize high-value projects versus tasks in a fast-paced environment and balance demands of multiple projects
  • Highly responsive, with a customer-centric/solutions-oriented approach and the ability to serve a wide range of needs within the organization and at all levels
  • Graphic design experience is a plus
  • Understanding of ERP systems a plus
  • Understanding of the sales organization and schedule a plus
  • Strong working knowledge of Microsoft Office suite is required
  • Outstanding written and verbal communication skills including the ability to tailor communications style to audience; writing samples will be required
  • Exceptional organizational and project management skills
  • Must have strong attention to detail
  • Must have flexibility to work in the multiple time zones of a global project
  • Must have the ability to complete all projects on time, on scope and on budget and meet all business requirements.
  • Must have the ability to move quickly without compromising quality
  • Must be able to use computer/office/telephone equipment

Please note that Accelerate is a unique program within Stryker.  While Portage, MI is the preferred sites for this role, we are open to employees sitting in other locations.  

This position may have flexibility in grade levels based on your experience and those details would be discussed with you prior to an offer being made.  As such, if you have an interest in the types of duties described in this position, please apply or reach out to the recruiter to learn more. 

Work From Home: Occasional

Travel Percentage: 40%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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