Customer order management Specialist - 31457BR - EN in București at Stryker Corporation

Date Posted: 6/14/2018

Job Snapshot

Job Description

As COM Specialist you will provide first class customer service towards customers and be first point of contact for Stryker indirect business distributors;
  • Support and execute the logistics in accordance with customer requirements, Business rules, CSD objectives, RA/QA and Trade Compliance.
  • Interact with Supply Chain for inventory availability
  • Interact with responsible functions to ensure right allocation decisions are taken
  • Support tactical issues with forwarders, distribution coordinators and customers;
  • Identify opportunities for service & process improvement
  • Participate in initiatives / projects to improve service, productivity, processes and/or cost reductions
  • Will ensure compliance with all aspects of our Quality Management System, from alert notification through total customer’s satisfaction
  • Will support the Customers and Sales force through continued system and or policy improvements.
  • Maintain team and individual compliance.

Job Requirements

  • 3-5 years Experience in International Customer service & Distribution processes
  • Experience with preparing export documentation;
  • Excellent knowledge of the English language;
  • Mastering Office and experience with Oracle, SAP and MS Office applications.
  • Service oriented
  • Team spirit
  • Self starter
  • Focus on details, analytical mind

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