Covid-19 Specialist Supervisor in Cork at Stryker Corporation

Date Posted: 11/19/2020

Job Snapshot

Job Description

Position Summary

This role supports the management of case trends across Stryker sites including trending reports, potential training needs, communication with stakeholders and reviewing of escalated issues from Covid –19 Case Reviewers. Provides support to tier 1 reviewers and LIRTs on escalated cases. Serves as an expert in our personal exposure and response guidance and IRT process execution. Focused on the protection of employee safety and maintaining privacy in employee data.  Supervises Covid Case Reviewers.

Essential Duties & Responsibilities

  • Meets daily with team/ Covid-19 team to review incident trends across sites 
  • Communication and direct interaction with employees and customers
  • Confirmed positive phone calls
  • Employee business travel and case management  
  • Support case reviewers with incident questions, protocol clarification, escalation, deep-dive related discussions 
  • Partnership with Medical team on escalated cases and response / quarantine guidance evolution  
  • Contribute to weekly LIRT communications: including email and content preparation 
  • Connection point with key stakeholders (Sites/ HR Operations and HRBP’s)  
  • Facilitate formal and adhoc trainings for LIRTs and Covid-19 team member(s) 
  • Function as a key contact for questions/concerns from HR leaders and LIRTs 
  • Analyze trends from the deep dive and site discovery discussions and provide exec summaries to SLT.  
  • Provide input to Covid –19 guidance in collaboration with SMEs and key stakeholders 
  • Alert to any potential HR or EHS policy changes that need to be made based on information coming out of the Covid –19 team  
  • Support the COVID Process Analyst on process change feedback and requirements 
  • Contribute to the Confluence knowledge base content
  • People management; supervise a team of COVID case reviewers and provide support for incident overflow in the case of team capacity constraints or vacation coverage needs

Education & Special Trainings

  • Bachelor's degree, in any discipline
  • Problem solver with creative approach to proactive identification and resolution of issues
  • Execution-oriented, self-starter and self-navigator who can prioritize high-value projects versus tasks in a fast-paced environment and balance demands of multiple projects
  • Very responsive, with a customer-centric/solutions-oriented approach and the ability to serve a wide range of needs within the organization and at all levels

Work From Home: Remote

Travel Percentage: 0%

Join our talent network

Joining our talent network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected to you.

Join Our Team