Corporate Account Associate - HCS - 31053BR - EN in Orlando, FL at Stryker Corporation

Date Posted: 6/12/2018

Job Snapshot

  • Employee Type:
  • Location:
    Orlando, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

About Stryker: Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Position summary/General Purpose: The Corporate Account Associate (CAA) role utilizes a wide array of technical, interpersonal, and critical thinking skills to represent the MSNT divisions of Stryker within their assigned accounts. The CAA places focus on three primary areas:
Provide data analytics and technical support to customer supply chain organization
Support local and regional sales collaboration and communication
Help drive implementation of key initiatives
The CAA supports the key initiative of making Stryker simpler to do business with by:
Connecting with supply chain analysts and project managers within their assigned customer organization(s), particularly as it pertains to business transactions and operations, but in all aspects of the MSNT commercial relationship with Stryker
Building strong relationships at multiple levels of supply chain and across the individual IDN regions (where relevant) and facilities.
Acting as a central point of coordination and contact for Corporate Accounts and liaison between the appropriate sales teams, in-house functions and supply chain for issue resolution.
Assisting Corporate Account Manager with business analytics, communication with customer Supply Chain, reporting, proposals/QBR presentation development, and contract management/monitoring.
Helping to identify and execute product standardization opportunities.
As appropriate and in support of supply chain initiatives, engaging with clinical operations & care providers in the operating room environments from time to time.
Communicating with the AVP, Area Director, Corporate Account Managers, National Account Managers, the VP of National Accounts, Divisional Strategic Account Managers and Strategic Sales Managers, and local/regional sales to execute contracts that drive compliance and partnership.
Assisting implant divisions on select assignments approved by AVP of Corporate Accounts
Assisting local sales teams in connecting pertinent supply chain project managers and personnel with clinical surgeons and staff, as needed to successfully implement cross-divisional sales and service contracts.
Assisting in the logistics, planning and execution of meetings.
Maintaining knowledge base of product categories, equipment functionality, pricing, and general product applications.
Staying current on customer goals and strategy as well as industry trends and market intelligence.
Adhering to hospital policies, standards, and procedures.Role Qualifications:
Must possess excellent communication and inter-personal skills
Must have excellent time management skills with ability to use independent judgment effectively
Must be able to work with clinical and business personnel
Must be able to analyze and resolve non-routine product issues using independent judgment
Must be able to work well without direct supervision
Must be able to review printed material
Must be able to communicate with large groups of people
Must be able to communicate telephonically
Must be able to use common office equipment (e.g. calculator, PC, etc.)
Must be able to generate and explain detailed forecasts, guidelines, and procedures

Job Requirements

Must be able to observe and correct minute inconsistencies (e.g. in the printed word, documents, reports, data, etc.)
Essential skills and experience:

Bachelor’s degree in Business, Marketing or related field.


2-5 years in sales, marketing, operations or related position.
Hospital operations or supply chain experience desired

Other Skills

Excellent analytical skills
Excellent interpersonal skills
Excellent equipment problem-solving skills
Excellent organizational skills
Valued skills and experience:
Professional work ethic and attitude
Respect for patient confidentiality
Employees reporting to this position: None

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, etc. Generally involves sitting most of the time.
Work environment:

The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies

As a member of the HCS team, responsible for contributing to the achievement of business objectives
Flexibility to work unconventional hours as business dictates
Independent achiever in a customer-focused team environment
Travel up to 20% annually


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