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Clinical Specialist in San Juan, PR at Stryker Corporation

Date Posted: 5/15/2019

Job Snapshot

Job Description

Who we want

  • - Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions. 
  • - Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
  • - Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions. 

What will you do..

  • Work closely with training department to set up cadaver labs in the field and assist in the labs.
  • Work with Reps on a regular basis and update their skill level on K2M products and case coverage ability – when needed work with training department to set up local trainings in the field with agents one on one or in groups to increase their knowledge of K2M Products and case coverage skills – keep an updated report on skill level of reps (Agent Policy Profile)
  • Represent and cover K2M surgical cases professionally, efficiently and effectively
  • Maintain a high and increasing knowledge of our instruments, implants, surgical techniques, and procedures.  
  • Able to succinctly articulate the proper use of K2M instruments and implants to surgeons, nurses, and sales representatives  
  • Communicate effectively with all hospital personnel, K2M employees and sales agents
  • Maintain a very professional image to all customers and K2M employees.
  • Respond promptly to all calls and emails from agents, K2M employees and hospital personnel.
  • Provide routine product in-services to K2M sales agents. Coordinate through Sales Management.
  • Assist company at training classes and company meetings. Coordinate through Medical Education Department.
  • Complete all required and requested reports correctly and submit in a timely matter.
  • Submit weekly travel expense reports and operate within budget.
  • Maintain and routinely update data base on agents and customers and deliver to Sales Support Coordinator.
  • Report all competitive activity to Company
  • Observe and report any unethical or non-compliant activity occurring in the field.  Maintain confidentiality of Company information from agents and customers.
  • If covering cases alone, process instrument sets and paperwork efficiently and promptly.
  • Maintain a professional image

What you need..

  • Bachelor’s degree or equivalent; and four to ten years related experience and/or training; or equivalent combination of education and experience.

#LI-PR1

Work From Home: Yes

Travel Percentage: Up to 50%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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