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Clinical Specialist - Trauma - West of Scotland in Glasgow at Stryker Corporation

Date Posted: 11/27/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Glasgow
  • Experience:
    Not Specified
  • Date Posted:
    11/27/2018
  • Job ID:
    R407783

Job Description

The Job's Mission - We are looking to hire a talented and passionate Clinical Specialist who will be responsible for directly supporting all Stryker products associated with Orthopaedic Trauma and Foot & Ankle procedures and optimising customer service. The focus of this role will be on supporting our customers to provide a best in class procedural solution. (Including covering cases / surgery). Part of this role will be working alongside the local sales representative to coordinate training and in-theatre support to ensure exceptional levels of customer care both in theatres and in the wider hospital are delivered, this would include facilitating or helping with product demonstrations, workshops and training events.  This is a new role and is a full time permanent vacancy.

Geography and location - This role is covering Greater Glasgow and Clyde, Lanarkshire, Dumfries, Kilmarnock and  Ayr. Ideally you will live within or very close to this territory.

Key Activities & Accountabilities

  • Help implement training, provision of instruments and implementation of a total trauma award into new accounts.
  • Plan, execute and monitor all measures necessary to help achieve industry leading support. Service and provide customer care for physicians, surgical theatre staff, hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.
  • Provide theatre and other HCP (Health Care Professional) staff training on Stryker products. This could include organising and conducting training workshops for surgical & theatre staff.
  • Working closely with other Trauma Sales team members within the defined region. Reporting to the Regional Sales Manager for Trauma North and National Sales Manager Foot & Ankle, to ensure customer service levels are best in class.
  • Communicate essential features and benefits of products and their clinical application.
  • Demonstrate outstanding ethics at all times. Treat customers and other employees with respect. Represent Stryker in the best possible light. •
  • Auditing theatre and hospital stock (implants, disposables and instruments) – managing consignment levels and ensuring good asset management and stock rotation. •
  • Behave with integrity, deliver on commitments within required timescales.
  • Understand the clinical application of the broader Stryker portfolio to offer our customers an understanding of our wider product range.
  • Conducting trials and evaluations of product in theatre and clinical environment as required.
  • Make observations of customer needs and liaise with sales colleagues to follow up on and introduce new or additional Stryker product and/or support.
  • Maintain a basic business plan highlighting daily, weekly and monthly objectives. 
  • Develop an understanding of the local healthcare environment and hospital/specialty plans and strategies in our region. 
  • Additional responsibilities as directed by RSM (Regional Sales Manager).

Education

  • Certified scrub nurse or ODA, professional training in a medical environment preferred.

Experience

  • Theatre experience essential.
  • Experience of working in orthopaedic theatres would be beneficial.
  • Would be ideal / advantageous if had some familiarity with Stryker procedures. 
  • Commercial acumen, an appreciation of budgetary and cost issues surrounding theatres and surgical procedures.
  • Presentation skills with modern presentation media.
  • Workshop/demonstration skills/training skills.
  • Good working knowledge of anatomy and physiology.

Work From Home: No

Travel Percentage: Up to 75%

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