Associate Manager, Post Market Surveillance – UK&BeNeNord in Newbury at Stryker Corporation

Date Posted: 11/2/2020

Job Snapshot

Job Description

Associate Manager, Post Market Surveillance – UK&BeNeNord 



We are hiring an Associate Manager to join our PMS team. The successful candidate will be based in Newbury going forward but to assist in our continued efforts to keep our staff safe – this position will initially involve working remotely. 



Who We Want: 

  • Effective communicators. People who can interpret information clearly and accurately to concisely communicate results  

  • Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure projects and tasks are completed to the highest standards  

  • Relationship Builder – Builds and maintains relationships within the team and across the wider organisation 

  • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.  

  • Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and make proposals for changes to prevent future issues. 





What You will Do: 

  • Executes PMS activities in line with defined procedures and processes.  

  • Collects, organises and maintains files on local, regional, and global RAQA intelligence. 

  • Identifies the need for new regulatory procedures, SOPs, and participates in development and implementation 

  • Identifies opportunities for continuous improvement and supports those activities across RAQA. 

  • Performs based on established targets, KPIs and objectives for RAQA. 

  • Provides support to EMEA / Country RAQA teams as appropriate. 

  • Act as RAQA Leader, reporting performance, risks and issues to local leadership teams 

  • Acts as a subject matter expert to the local business 

  • Lead teams to support regulatory processes for market access of products 

  • Lead the development and deployment of new systems and procedures locally 

  • Plans, conducts, and supervises for Third Party, Competent Authority or Notified Body audits within the local organization 

  • Supports continuous improvement activities across PMS activities within the local office 

  • Defines targets, KPIs, performance objectives for RAQA within the local office 

  • Supports recruiting, selection, on-boarding and development of talent within the local office to increase performance 

  • Maintains a high level of team engagement and collaboration across the RAQA team in the local office 

  • Supports integration of new acquisitions, ensuring RAQA systems integration within the local office 

  • Represents Stryker in local industry association as RAQA subject matter expert in advocacy activities within the local Med Tech Organizations 

  • Liaison with the local business in manufacturing and Design Divisions to ensure adequate support for the local RAQA and commercial organizations 





What You Need: 



  • BSc degree in relevant field.  Advanced Degree preferred. 

  • RAC preferred. 



  • 6 years experience. 1-3 years supervisory experience 



  • Project management and time management skills, writing, coordination, and execution of more complex PMS items. 

  • Demonstrated knowledge and application of regulatory requirements, including Medical Device Directive, EU Medical Device Regulations, Quality System and Post Market Surveillance requirements 

  • Demonstrate technical knowledge of medical device regulatory and quality requirements 

  • Demonstrated ability to effectively prioritize and manage multiple project workloads 

  • Demonstrated ability to lead and develop employees and building effective teams 

  • Demonstrated leadership skills 

  • Experience with recruiting, hiring and developing talent 

  • Influence across the organization 

  • Coordinate, support, and lead technical and scientific PMS activities. 

  • Undertaking assignments that are broad in nature, requiring originality and ingenuity 

  • Ability to take unreviewed action or decisions 

  • Clearly conveys information to peers, supervisors, and other stakeholders across the EMEA organisation, Design Divisions and third-party distributors. 

  • Leads meetings with regulatory agencies, internal and external audits and other stakeholders, with minimal support. 

  • Prepares briefings and other information documents. 

  • Communicates information and advises on PMS requirements to other departments and business units. 

  • Engages in communication with regulators and other key stakeholders on routine and complex matters with minimal supervision. 

  • Creates clarity and direction amid complexity and develops solutions for self, colleagues, and the organisation. 

  • Seeks out diverse ideas, opinions, and insights, and applies them in the workplace. 

  • Connects and relates well with people who think and act differently than oneself. 

  • Embraces scrutiny and accepts feedback as opportunity to learn and improve. 

  • Preparation of PMS metrics for reporting purposes. 

  • High attention to detail and process consciousness. 

  • Strong IT skills, including Microsoft Office. 

  • Fluent in English.   

Work From Home: Occasional

Travel Percentage: 10%

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