Associate Field Service Representative in Hamilton at Stryker Corporation

Date Posted: 11/16/2020

Job Snapshot

Job Description

Associate Field Service

Location: Edmonton Alberta

Who we want

  • Self-Directed Imitators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
  • Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
  • Dedicated Achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
  • Mission-driven people. Fiercely intense representatives who work whatever hours necessary to live out their purpose of changing people’s lives and making healthcare better.

What you will do

  • Adhere to account protocols. Responsible for fault isolation and maintenance of equipment at account locations
  • Promote Stryker’s business by recognizing opportunities to fulfill additional customer needs and communicating with the appropriate Stryker personnel for follow up
  • Provide post sale in-servicing on equipment operation and maintenance
  • Perform warranty, upgrades, field actions, preventative maintenance, installations, deliveries billable or any other related services required by a client
  • Follow all administrative duties in a very accurate and timely manner, assist in the development of new service procedures, provide new product information to customers
  • Responsible to maintain an accurate inventory of Stryker equipment and parts
  • Other duties as assigned by Manager/Supervisor
  • You will be on the road throughout territory visiting customer or for training purposes at least 50% of the time

What you need

  • University Degree preferred; completed post-secondary education program required (College Diploma)
  • Related technical experience in field
  • Background from a Technical School in Mechanical, Electronics or Electrical Background
  • Must hold a valid driver’s license and maintain an outstanding driving record
  • Internal applicants with an equivalent combination of education, experience and performance over time at Stryker will be considered

What We Offer

  • A winning team driven to achieve our mission and deliver remarkable results.
  • Quality products that improve the lives of customers and patients.
  • Ability to discover your strengths, follow your passion and own your own career.

About Stryker

Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Work From Home: Field-based

Travel Percentage: 50%

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