Service Centre Engineer

What You Will Do:

• Be the first point of contact for all Technical Service related enquiries
• Book and manage incoming repair work, communication and logistics
• Repair, test and diagnose equipment within our state of the art Service Centre
• Conduct quality inspections for all repaired equipment in accordance with work instructions
• Provide technical support to Stryker customers onsite, completing reactive repairs and preventative maintenance to Stryker installed equipment.
• Interact with customers over the telephone, providing troubleshooting support for equipment in the field

What You Will Need:

• Trade qualification as an Electrical Service Technician or willingness to obtain one
• Understanding of administrative and clerical processes including knowledge of invoice and electronic filing systems
• Attention to detail and ability to work to deadlines and under pressure
• Ability to thrive in a high technology environment with a high degree of attention to detail
• Highly developed customer service skills, including conflict resolution
• Advanced communication skills and ability build rapport easily with people
• Ability to learn new products and systems quickly
• Experience operating basic power tools, mechanical or electrical machinery
• Ability to be on-call (via phone) when required

Culture and Benefits

• Join one of the Best Places to Work in Australia (and the world)  since 2014!
• Grow and develop your career with a company that prides itself on providing personal and professional development