Travel&Expense - Satellite Position in Amsterdam at Stryker Corporation

掲載日付: 11/13/2019


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The Job's Mission

Within the Shared Service organization, the mission of the T&E Satellite Specialist - Accounts Payable is to be responsible for the technical Concur maintenance guaranteeing that all functionalities and tools are working properly. The Satellite Specialist will be the subject matter expert for the Concur interface and Concur Mobile App. In additional will provide procedural guidance and technical assistance to the employees as well as to support the Corporate Card Program (company credit cards) performing audits on corporate card transactions and expense reports to ensure proper card usage.

The expectation of this role is to work with the Concur Team in USA, employees and across functions within the Finance organization as well as stakeholders in the Purchase-to-Pay process to identify opportunities to improve the process. This role reports into the Finance Team Leader – Purchase to Pay with a dotted line to the Concur team in USA.

Key Activities & Accountabilities

The Travel & Expense Satellite Specialist performs responsibilities related to Concur System administrating the functionalities and tools ensuring that all expense claims will flow into Concur correctly. These responsibilities include but are not limited to the following. Note that responsibilities may be added or removed as deemed necessary based on the needs of the business.

Shared Services

  • Support a Shared Service mindset within the department
  • Support a continuous process improvement focus

Corporate Card and Travel & Expense

  • Support the expats EU/EU & EU/US with their transfers regarding Concur Profile and AmEx cards.
  • Work cooperatively with the US Concur team to determine areas of concern which need further support.
  • Monitor and resolve errors related to the Validation & Audit Rules in Concur. Set up new rules and ensure they are uploaded by the US Concur team.
  • Monitor and control the change settings within employees’ profiles in Concur.
  • Support the integration of new acquisitions by ensuring the suppliers are correctly setup and the reporting is available in Concur.
  • Serve as the primary liaison for Concur report requests (Global reporting).
  • Maintains current knowledge of how to correct and resolve the technical errors by keeping all the documentation updated, whilst also helping develop system and process improvements.
  • Manage calls with the ERP technical teams and the US Concur team to discuss and bring to the attention areas of concern which need a quick resolution from a technical perspective.
  • Provide analytical support related to Concur App.
  • Liaise with IS technical teams on time to ensure pending actions get resolved as soon as possible.
  • Working with SAP Enable Now to safeguard the documentation of all business processes and to ensure these are communicated effectively
  • Maintain a close relationship with the Stryker Global Treasury Department to ensure for continuous input for an all-round up to date Amex procedure within Europe.
  • Liaise with relevant parties (employees, managers, KFSSC, American Express, internal SME) to resolve critical issues
  • Work closely with the team to resolve issues and to identify and correct root causes of errors within the department
  • Addresses customer inquiries regarding expenses; using the Service Now IS ticketing system.
  • Auditing Concur Expenses within Concur SAP; approving and rejecting reports according to company policy
  • Conducts weekly reporting (KPI) from ERP and Concur system to be provided to the team and management for review
  • Propose and monitor the procedural changes as part of the continuous quality improvement and lean six sigma initiative
  • Ensures an accurate and timely monthly, quarterly and year end close
  • Works with the internal and external stakeholders (eg. external and internal auditors) to ensure clean audits
  • Protects organization's value by keeping information confidential

Internal Controls and Compliance

  • Ensures all core processes are documented with risk and control points clearly identified
  • Ensures proper segregation of duties and delegated authorities are maintained and monitored
  • Ensures an efficient and effective system of internal controls to maintain compliance with SOX 404, anti-corruption / anti-bribery laws and regulation, Stryker policies and procedures and any other relevant laws and regulations
  • Maintain books and records to facilitate the efficient review of transactions and financial reports
  • Ensure regular monitoring of the effectiveness of internal controls and compliance processes
  • Proactively identify and report any compliance issues or emerging risks and development and implement mitigation plans. This includes compliance around HCP transactions.


  • Degree in Business and Administration or Accounting preferred
  • Fluent in English and a 2nd main language
  • Familiar with USGAAP and Sarbanes Oxley Act
  • Familiar with Oracle


  • Minimum experience of 1 to 2 years relevant working experience in Accounting, Accounts payable or Shared services
  • Minimum experience of 1 year working with Corporate Card and Employee expense auditing and processing
  • Concur system experience is a plus


  • Advanced communication skills with a tactful communication exchange and solid sense of diplomacy
  • High level of honesty, integrity, commitment and responsibility
  • Accustomed to working under pressure and with deadlines
  • Able to resolve problems and conflicts and a professional and tactful manner

Work From Home: Not available

Travel Percentage: None