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Technical Writing Manager in Burnaby at Stryker Corporation

掲載日付: 4/11/2019

求人のスナップショット

  • 従業員タイプ:
    Full-Time
  • ロケーション:
    Burnaby
  • 職務タイプ:
  • 経験:
    Not Specified
  • 掲載日付:
    4/11/2019
  • Job ID:
    R409058

仕事内容

General Description:

Develops, manages and coordinates the activities of the Technical Publications team in writing, editing, and maintaining technical documentation and marketing material.

Essential Functions:

  • Participates with other senior managers to establish strategic plans and objectives. Makes final decisions on administrative or operational matters and ensures operations’ effective achievement of objectives.
  • Works on complex issues where analysis of situations or data requires an in-depth knowledge of the company. Participates in corporate development of methods, techniques and evaluation criteria for projects, programs, and people. Ensures budgets and schedules meet corporate requirements.
  • Directs and controls the activities of a broad functional area through several department managers within the company. Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods.
  • Will determine specific processes and development schedules to meet pre-determined goals and objectives.
  • Produces and maintains product documentation including but not limited to design specifications, marketing/sales materials, user manuals/guides, training materials, proposals, reports, and on-line help.
  • Writes or provides editing assistance for application bulletins, BETA program material, and other technical, customer support, and marketing products.
  • Ensures timely completion of quality documentation for all products.
  • Provides writing, editing, and electronic publishing services to product teams/departments.
  • Analyzes products to determine user information needs.
  • Coordinates documentation and on-line help requirements with project, engineering, and test managers.
  • Researches, writes, edits, compiles, revises, and reviews end-user documentation, both print and on-line.
  • Creates effective graphics, flow charts, and diagrams for inclusion in documentation.
  • Edits and proofreads technical materials using standard editing marks.
  • Analyzes, selects, and implements documentation products and initiatives to improve quality, reduce customer service costs, and decrease customer support calls.
  • Analyzes, develops, and implements departmental processes and recommends improvements.
  • Assists in development of corporation-wide procedures and implementation of global systems.
  • Prioritizes and manages multiple projects within design specifications and budget restrictions.
  • Interacts and collaborates effectively with internal and external team members to assure needs of the company are met.
  • Assists in project planning; provides reports and updates as required.
  • Manages directly and/or through subordinate supervisors the activities of one or more business units.
  • Sets overall unit goals and priorities and evaluates subordinate's performance based on those goals and priorities.
  • Coaches and develops Technical Publications personnel.
  • Is responsible for compliance with company policies and corrective action for personnel at one or more business units.
  • Performs other duties as assigned by manager.

QUALIFICATIONS:

  • Bachelor’s degree (B.S.) in related field or equivalent, 10  years related experience, or equivalent combination of education and experience.
  • Proficient on MS Office tools, Adobe PageMaker, Adobe FrameMaker, Adobe InDesign, Adobe Acrobat, MacroMedia Freehand, Microsoft Visio, Arbotext, PrisymId.
  • Demonstrated ability to communicate effectively and clearly in writing.
  • Commitment to excellence and high standards.
  • Excellent written and oral communication skills.
  • Excellent grammatical and spelling skills.
  • Strong organizational, problem-solving, and analytical skills.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
  • Demonstrated ability to plan and organize projects.
  • Ability to work on complex projects with general direction and minimal guidance.
  • Ability to work independently and as a member of various teams and committees.
  • Ability to work with industry partners to identify innovative solutions to meeting business needs
  • Proven ability to handle multiple projects and meet deadlines.
  • Creative, flexible, and innovative team player.
  • Ability to utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
  • Ability to coordinate multiple tasks simultaneously.
  • Ability to collect, interpret, and/or analyze complex data and information.

Work From Home: No

Travel Percentage: Up to 25%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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