Cash Application Coordinator in Hamilton at Stryker Corporation

掲載日付: 6/17/2019


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Individual Responsibilities:

  • Proactively collaborates with internal teams/departments to promote a culture of inclusiveness and cooperation
  • Responsible to live and exemplify Stryker’s Values: Integrity, Accountability, People, and Performance
  • Strong verbal and written communication skills, drive for results, and customer focus with the ability to interface with all areas and levels of the company

Functional Responsibilities:

  • Responsible for recording cash into the system, applying payments to the correct customer accounts on a timely basis – within 24 hours as the benchmark
  • Prepare and process all credit card customers
  • Investigate any discrepancies noted on a timely basis.  Responsible for initiating unapplied payment correspondence to customers as needed
  • Review unapplied cash reports on a weekly basis at minimum to ensure all payments are applied against the appropriate balances
  • Perform balance write offs for customers who earn early payment discounts
  • Maintain documentation on all cash application activities in accordance with SOX policies
  • Review documentation submitted to the lockbox to ensure correspondence from customers is addressed appropriately
  • Identify areas of concern and escalate appropriately
  • Assist with sending outstanding invoices or account statements to customers to address delinquent accounts
  • Collaborate with the Financial Reporting team to ensure non-customer payments are applied appropriately
  • Collaborate with Accounts Receivable team members on ad-hoc projects
  • Provide back-up support for Customer and Product Master Data maintenance

Conduct & Compliance

  • Abide by and support the policies set forth in the Stryker Code of Conduct
  • Understand that compliance with the Code of Conduct, as it may be amended by Stryker Corporation from time to time, is a condition of continued employment with Stryker
  • Conduct work in compliance with all laws, rules, and regulations and in accordance with Stryker’s high ethical standards
  • Report any violations of these policies and procedures to Stryker management or in the manner outlined in Stryker’s Ethics Hotline Policy

Knowledge & Skill Requirements

  • Strong Microsoft computer skills (designing, building and maintaining files)
  • Strong planning and organizational skills: Ability to prioritize work and keep accurate, detailed and confidential records.
  • Strong multitasking capabilities: Must be able to understand and work within complex interdivisional procedures and have the ability to work on various projects simultaneously.
  • Strong interpersonal skills: works well with others as well as independently, flexible, maintain professionalism at all times.
  • Strong communication skills both written and oral
  • Strong problem solving & customer service skills
  • Prior Oracle experience preferred

Education & Qualifications

  • Post-Secondary Education required
  • Minimum 2 years cash application experience required
  • Internal applicants with an equivalent combination of education, experience and performance over time at Stryker will be considered

Work From Home: No

Travel Percentage: None