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Workday Reporting Senior Analyst - Amsterdam - Stryker Corporation

Date de publication : 5/21/2019

Résumé de l'offre

Description de l'offre

Workday Reporting Senior Analyst

The Workday Reporting Senior Analyst will provide advanced reports needed by all HR functions in support of the business needs, as well as reports requested directly by the business. Collaboration will be fostered, and the reporting analyst will deliver reports and dashboards that exceed the expectations of our customers while ensuring confidentiality and integrity of the data provided.  Establishing strong relationships, understanding the requests being made, and having a customer-centric perspective is key to success in this role.  The Senior Analyst will be expected to teach those around them, and to proactively identify opportunities to maximize the reporting team’s impact while providing an exceptional experience to the customers of HR Operations.

Responsibilities:

  • Serve as Tier 2 contact for advanced ad-hoc and scheduled reporting requests, providing exceptional support for reporting requests received via our case management system, or as requested by leadership.
  • Develop and maintain simple to complex Workday reports: Develop reusable reports which can be scheduled for multiple business stakeholders.
  • Troubleshoot report related issues and resolve in a timely manner, while providing sustainable solutions that support HR’s vision and mission
  • Lead efforts to analyze and optimize report performance in close collaboration with HR function and business facing stakeholders.
  • Using Workday, design new reports, including complex dashboards, to meet customer needs.
  • Ensures understanding of requests received by consulting and collaborating with HR and business facing stakeholders in all data and reporting requests.
  • Provides advanced reporting training and guidance to customers.
  • Educate our customers on self-service reporting solutions.
  • Proactively seek and provide recommendations to improve efficiency and performance of reports.
  • Participates and supports projects related to new dashboards and analytics for HR and business leaders.
  • Meets deadlines and handles varying workloads with a high degree of accuracy, while ensuring compliance with security standards.
  • Continues to expand Workday advanced reporting expertise; shares expertise with less experienced reporting teammates.
  • Supports requests for audits and HR practices requests, ensuring timeliness and data integrity.
  • Exercises confidentiality, professionalism and independent judgement in handling confidential information and adhering to governance standards.
  • May be asked to create presentation materials from reporting to support analysis and insight by the COE, or from others within the HR function.
  • Actively support the proper use, storage and transmission of sensitive employee data and actively participate in system and data quality compliance
  • Have solid understanding of system’s security and support reporting functionality respectively
  • Research data issues and answer questions relating to HR systems’ data
  • Communicate regularly with system users on projects, design changes and other work impacting the user community
  • Execute regression and patch testing on HR applications functionality and new system releases and maintain testing plan as needed to support reporting applications
  • Recommend business process or system enhancements to improve reporting capabilities and influence system owners to incorporate changes.
  • Support new system implementations, upgrades and software releases from the reporting standpoint including making updates and testing, as needed.
  • Help monitor the effectiveness of reporting products, modify current reports, or operationalize new reports / methods as needed

Requirements:

  • 3-5 years of reporting experience as a Data Analyst and/or Business or Systems Analyst (preferably with a Human Capital Management (HCM) system such as Workday, Oracle, PeopleSoft, SuccessFactors or SAP).
  • Solid understanding of HR data, function and processes.
  • A passion for creating an exceptional user experience
  • Strong MS Excel skills (V-Looks ups, pivot tables) and PowerPoint.
  • Hands-on experience designing and developing custom reports within Workday required
  • Excellent customer service and communication skills, with an ability to understand and communicate complex functional and technical solutions to HR and end users.
  • Collaborates well with all levels of management and employees.
  • Ability to translate complex information in an easy, visually effective format that is audience appropriate.
  • Demonstrated critical thinking and analytical skills with an attention to detail.
  • Excellent problem-solving skills, with an ability to anticipate needs and solve problems proactively.
  • Ability to work independently as well as a team player in a highly collaborative environment.
  • Proactive, organized, and quality driven.
  • Effectively manage confidential data, and professional work with colleagues in establishing and adhering to data governance standards.
  • Ability to thrive in fast-paced environments, be able to manage and work to bring clarity through ambiguity and complexity, and support multiple projects simultaneously
  • Highly responsive to business needs
  • High level of attention to detail
  • Ability to juggle multiple projects and initiatives at one time
  • Able to work well independently and under pressure
  • Strong written, verbal, and presentation skills

Education & Training:

Bachelor’s Degree required, preferably in information systems, computer science, human resources management, or business administration

Additional Information:

  • Job requires minimal travel (Less than 5%)
  • Must be located within the region the role is supporting (Americas, EMEA or Singapore)
  • Reports to: TBD
  • Does not manage others
  • Part of the HR Operations function

Work From Home: No

Travel Percentage: None

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