Senior Quality Engineer – Customer Complaints - Fremont, CA - Stryker Corporation

Date de publication : 7/5/2019

Résumé de l'offre

Description de l'offre

Who We Want

Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.

Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.

Data translators. Highly effective communicators who can transform data findings into recommendations to compose reports and executive level presentations.

What you will do

As a Senior Quality Engineer – Customer Complaints you will be the first point of contact for our customer by receiving their returned complaint products. As the saying goes, a picture is worth a thousand words, so by physically seeing and testing these products we can truly understand the customer experience. This is a unique opportunity and invaluable information, first hand product experience allows you to bring your findings to cross functional partners such as Design Quality Assurance, R&D and Marketing to improve our existing products, innovate new products and improve patient care.

  • Develops qualification plans, protocols, and reports, for existing products, new products, sub-assemblies, and parts.
  • Implements testing and inspection methodology.
  • In accordance with risk management, design control, and quality procedures, the engineer plans, writes protocols and provides reports.
  • Perform failure analyses and defect investigations.
  • Analyzes and recommends revisions of specifications and processes.
  • Participates on team projects and complete assignments.
  • Interfaces with other Neurovascular engineering teams, customers, and regulatory agency representatives.
  • Other duties as assigned

What you need

  • BA/BS or equivalent in Engineering or related discipline. 
  • 3+ years’ experience in a regulated environment or medical device specifically
  • Strong written/verbal communication skills.
  • Demonstrated used of problem-solving tools/methodologies.

Work From Home: No

Travel Percentage: Up to 25%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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