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Operations Associate - S1 - London - Stryker Corporation

Date de publication : 6/6/2019

Résumé de l'offre

Description de l'offre

May include, but not limited to:

Process S1 or other goods orders in JDE and enters orders into NAV

Receive purchase orders in JDE

Communicate with SMK to ensure service and finished goods orders are prioritized and parts are shipped

Invoice orders in NAV

Generate S1 labels

Coordinate production to ensure delivery times are met

Package product, load skids, prepare for loading trucks and loading trucks

Update JDE for any backordered components and communicate to Customer Service SMK

Run order history report run numerous NAV reports as requested

Document & investigate customer complaints as required

Maintain reports as required (example: customer service measurables)

Participate in and/or lead problem solving activities

Update backorder report/spreadsheet from SMK

Run weekly open order report in JDE

Participate in S1 order entry, create production orders, track and communicate packages/shipments

Supports Stryker Quality system

Supports Environment, Health & Safety

All other duties as assigned

QUALIFICATIONS:

  • 2-3 years of previous customer service experience preferred
  • Grade 12 Diploma or equivalency required, post-secondary education in business field preferred
  • Able to work in Microsoft Office with an emphasis on Excel skills
  • Experience in Navision (ERP system) an asset
  • Excellent interpersonal and communication skills (including writing and responding to business e-mail)
  • Strong organizational skills required
  • Excellent practical trouble shooting and problem-solving skills
  • Ability to prioritize work activities in a face-paced environment
  • Detail oriented and data entry accuracy

Work From Home: No

Travel Percentage: None

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