Junior Kitroom Specialist - Roma - Stryker Corporation

Date de publication : 9/29/2019

Résumé de l'offre

  • Type de salarié :
    CDI / CNE
  • Lieu :
    Roma
  • Type d’offre :
  • Job ID:
    R420109

Description de l'offre

Your key responsibilities:

  • Activities regarding instrumentation and implants kit assembly
  • Following the process about return of material from customers
  • Return & inspection products
  • Kits Replenishment 
  • Cannibalization and decommission kits
  • Daily planning activities with the line guide “firs In/First out” and satisfy the kit booking planning
  • Collaboration with customers service/Field force about discrepancies between Return & inspection 
  • item and customer purchase order
  • Collaboration with warehouse department regarding activities on Kitroom scope
  • Optimization of laboraties’s space for continue improvement of the workflows
  • Promote and disseminate Culture Compliance Company (compliance and ethical behavior)
  • Satisfy ad disseminate Quality Culture and respect of procedures of the Company giving particular attention to Dl.lgs 81/2008

Education

Essential:

  • Requires a high school diploma.
  • Technical education as industry or any equivalent desirable.
  • Advanced or fluent communication capabilities in English are essential (verbal and writing).

Experience

Essential:

  • Engineering/production environment experience, where accuracy and attention to details are essential
  • Knowledge of customer service principles and practices.
  • Computer / Microsoft Office / ERP Skills
  • Proven Customer support experiences
  • Familiar with CRM systems and other external platforms, if any

Desirable:

  • Similar experience in medical devices industry
  • Experience with Business Process Analysis
  • Experience with reverse logistics and consignment type business (such as Medical Device, Healthcare Markets)

Competencies & Behaviors

  • Focus on Customer Service (attention to detail and accuracy, customer service orientation, stress tolerance, problem solving)
  • Customer oriented and ability to adapt/respond to different types of characters
  • Past positions should involve working with people
  • Ability to work under pressure and stress resistant
  • Positive, optimistic mindset, loyal
  • Can-do attitude
  • Personal responsibility
  • Process oriented
  • Has a proactive and independent personality, ability to manage their own workload and prioritize appropriately. Problem solving
  • Builds and maintain relationships and improve effectiveness
  • Strong internal drive and motivation to make a difference and add value to an organization
  • Interpersonal skills
  • Adaptability
  • Desire to learn

Work From Home: No

Travel Percentage: None

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