Senior Lead Enterprise Reporting en Gurugram a Stryker Corporation

Fecha de publicación: 9/21/2019

Resumen de la oferta

Descripción del empleo

Seeking a passionate leader of self with the following attributes:

Sets direction. Prioritize & identifies more critical & less critical activities and tasks, adjust priorities when appropriate.

Builds organizational capability. Collaborates effectively with cross functional and divisional partners to achieve goals.

Developing Talent. Works to develop skills necessary to optimally perform in current and potential future roles.


Delivers results.  Holds self-accountable to modify behaviors to produce different results when necessary. Monitors own progress in achieving milestones; prioritizes and takes action to keep work on track.

Communication. Easily communicates thoughts and ideas to stakeholders to bring convergence and proactively reaching out to cross functional and divisional partners to achieve goals.

Position profile

Senior Lead Enterprise Reporting

Experience/skills required

Execute ITIL Service Performance Management in SIAM organization.

  • Develop services performance metrics, Dashboards and scorecards aligned with organization priorities using Power BI and Excel etc.
  • Monitor Service Level Agreements across multiple business divisions across the Managed Services.
  • Monitor, analyze and report on trends, make recommendations for improvement, and track ongoing progress.
  • Work in partnership with functional leads to integrate performance data into strategies for relevant business value.
  • Assists in facilitating Quarterly Business Reviews with Executives, Supplier Account Teams, Strategic Sourcing Leadership and all relevant stakeholders.
  • Partner with key Supplier Governance staff to explore synergies in supplier oversight and find innovative solutions to elevate strategic value of supplier relationships. 

Education & special trainings:

•         Service-now and Power BI experience is mandatory

. Bachelor’s degree with strong development skills around Power BI and SQL

. Experience in working in Cloud environments Azure.

•         MBA in Operations/Finance or Statistics required.

•         ITIL certifications

Qualifications & experience:

•         10-13 years of professional work experience in IT/IS/ITES

•         Extensive knowledge of ITIL and SIAM and IT Service Operations.

•         A basic understanding of the IS supplier marketplace with focus on indirect suppliers.

•         Familiarity with Procurement/Sourcing processes and methodology.

•         Strong written, oral and presentation skills and an ability to synthesize information and make clear, concise recommendations on course of action.

•         Knowledgeable about contract terms and conditions, SLAs, Supplier KPIs, and more.

•         Strong project management skills and ability to influence at a senior management level both internally and externally.

•         Superior analytical, statistical, problem solving, and relationship management skills.

•         Strong organizational and presentation skills, including an advanced understanding of Microsoft Excel

Work From Home: No

Travel Percentage: 10%

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