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Senior Business System Analyst en Chennai a Stryker Corporation

Fecha de publicación: 3/14/2019

Resumen de la oferta

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Descripción del empleo

Your key responsibilities

  • The Senior Business Systems Analyst role is responsible for the Demantra forecasting system maintenance and continuous improvement, data integrity, user documentation, and reporting.
  • System administration/governance includes the following responsibilities:
    • Coordinate, plan and communicate routine user system maintenance:  add/delete/change records, realignments, maintenance, descriptions, etc.
    • Establish and continuously improve the fundamental processes: run book, data feed process, system issue solution process and ownership transition process etc.
    • Ensuring processes are in place to manage data quality, completeness, and accuracy to support operational excellence
    • Create and deploy the Business Continuity Plan (BCP) for the assigned user group(s), ensuring backup and disaster recovery
    • Develop strategy to control system security Responsible for creation of approved system enhancement requirements documentation, testing and execution with IS team
    • Drive efficient system support with our IT vendor partners.
  • Leading and participating in the development and maintenance of systems that help enable the effective use of data throughout the organization
  • The Senior Business System Analyst will partner with the Forecast Modeler, Demand Planners, IS and IBP teams to drive an effective demand planning process and to lead and support multifunctional projects for new business integrations.
  • The Senior Business Systems Analyst will resolve issues directly where possible or work with IS to resolve problems if issues extend beyond the scope of Demantra (Oracle, GIM, Encompass, etc.). 
  • Documentations might include the following responsibilities:
    • Create and maintain comprehensive system documentation for Demantra BSA related topics
    • Document all system or reporting approval processes
    • Create user-friendly “how does it work” system documentation to use for training purposes and provide the training to the users
  • Reporting might include the following responsibilities:
    • Develop GDP dashboard for key metrics and maintain the regular communication with main stakeholders: the global demand planning, IBP, supply planning etc.
    • Work with IS support teams to create and communicate key metrics for system performance to drive process optimization and better transparency
    • Create, maintain and socialize/train process for requesting new reports or changes to existing reports
    • Obtain report specifications from requestors and then design/create new reports as authorized by the Demand Planning leadership
  • Lead Demantra to SAP integration strategy to ensure business continuity in the demand planning system.

Who do we want?

Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.

Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions. 

Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

Data translators. Highly effective communicators who can transform data findings into recommendations to compose reports and executive level presentations. 

What are we looking for?

  • A minimum of a bachelor’s degree
  • At least 3+ years’ experience in general IT processes and data management, 3 years of business experience in Supply Chain Management, System governance, data operations or related fields
  • General knowledge of business forecasting processes in Finance, Supply Chain, Customer Service and order management
  • Knowledge or prior experience with forecasting/demand planning software, Oracle value stream module  
  • Experience working across multiple countries, global teams and functions in a matrix organization is preferred
  • Ability for decision making, to work under time pressure, accuracy, prioritization and capacity to make good judgment on special situations
  • Excellent communication skills and high level of responsibility 
  • Experience in data analytics, analytics tools (SQL, Power BI, Tableau etc..) and data visualization
  • Available to travel and available to provide on-call support after working hours.
  • Fluency in English.  Fluency in a second language at international divisions is a plus.

Work From Home: Yes

Travel Percentage: Up to 25%

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