IS Lead Solution Analyst, Shared Services en Gurugram a Stryker Corporation

Fecha de publicación: 9/30/2019

Resumen de la oferta

Descripción del empleo

Seeking a passionate leader of self, people & process, and organization with the following attributes:

Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.

Self-directed imitators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.

Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.Champions talent development.  A manager who focuses on maximizing the ability, potential and contributions of themselves and others.   Fosters an environment where people can excel through developing, coaching and rewarding performance.

Delivers results.  A driven player/coach who sets high goals for personal achievement and organizational success.  He/she measures

Position Profile:

Lead Solution Analyst

Experience/Skills required

Should have at least 7 to 12 years of SAP MM Module along with exposure to Ariba, with minimum two end-to-end implementation and multiple support projects with exposure on Upgrade and rollouts. Knowledge on SAP QM and eWM is plus. 

- Should have hands on experience in configurations of all aspects of PTP processes. 

- Working experience on RICEFW realization and should be able to cater and map the business requirements

- In depth knowledge of procurement processes integration with other SAP modules eWM, FICO, PS, SD, PM, PP & QM 

- Required to have exposure and understanding of business functions like finance, purchase, inventory management, distribution 

- To participate actively in the design and execution of enhancements and projects in the specific area of competency for Stryker divisions 

- The competencies required would be analytical skills, good understanding of business and business processes, skills to gather the business requirement and provide appropriate solution 

- Should be able to roll out training programs around SAP which allows smooth onboarding for team members into the same domain 

- Knowledge of ITSM process like change management, incident management and problem management.

- Should ensure and work to keep service management KPIs under control.

- Should be proactive towards working on continuous improvement activities for generating higher productivity in terms of business benefits and reduction of ticket count. 

- Should have worked in a distributed delivery model with internationally located teams 

- Should work as a SPOC in managing internal stakeholders at various level 

- Should have exposure to governance of managed services supplier

- Should be able to independently support business operations and also handle enhancements and small projects turning around SAP-MM & EWM module 

- Must be able to multitask, evaluate high priorities and deliver quality performance under pressure 

- Excellent organizational, interpersonal, written and verbal communication skills with ability to effectively work in a team environment 

- Exceptional customer service orientation, with a focus professional interaction with all customers, contractors and vendors, both internal and external to Stryker 

- Ensure the integration between the Project team, Support team and the business community 

- Ensure timely issue identification, resolution, handling escalation & ensuring process consistency 

- To communicate the functional and processes requirements to the development team by developing and maintaining design/technical documents. 

- Exposure to ABAP, HANA preferred 

Job requirement

  • MSC/BSC/BCA/BE degree in IT
  • SAP certification preferred 

Experience 

  • Understanding of Supply Chain concepts
  • Technical knowledge of all SAP modules under Supply Chain is a plus

Competencies 

Must

  • Exposure to the main business functions in large-scale companies
  • Good communication skills
  • Business level of English
  • Flexibility, availability and ability to travel
  • Positive attitude
  • General administration, Development, and Quality culture
  • Responsibility, accountability, authority, credibility, and integrity
  • Intercultural awareness

Plus

  • Experience in international / medical companies
  • Experience in change management

Work From Home: No

Travel Percentage: Up to 25%

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