Trauma Sales Representative Yorkshire in Leeds at Stryker Corporation

Date Posted: 1/28/2020

Job Snapshot

Job Description

The Job's Mission                                                                                                                

The Territory Sales Representative responsibilities include directly selling products, optimising customer service and supporting the acquisition of new customers.   Helping with contract renewals and negotiations and keeping ahead of developments amongst our competitors and the market.  Additional responsibilities also include training and supporting the more junior regional sales team members to sell products within the region.

Product Portfolio to be supported – All Stryker Trauma & Extremities Products

Key Activities & Accountabilities (HCP = Health care professional)

  • Plan, execute and monitor all measures necessary to help achieve industry leading support.
  • Provide customer care for physicians, surgical theatre staff, hospital administration and sterilisation departments, this will involve working within the theatre and clinical environment.
  • Provide theatre and other HCP staff training on Stryker products.  This could include organising and conducting training workshops for surgical & theatre staff.
  • Working closely with other Stryker Sales team members within the defined region, and the Regional Business Manager, to ensure customer service levels are best in class. 
  • Communicate essential features and benefits of products and their clinical application.
  • Demonstrate outstanding ethics at all times. Treat customers and other employees with respect.  Represent Stryker in the best possible light.
  • Behave with integrity, deliver on commitments within required timescales.
  • Regular reporting on progress and activity and highlighting daily, weekly and monthly objectives.
  • Develop an understanding of the local healthcare environment and hospital/specialty plans and strategies in our region.
  • To exceed sales results in line with the annual sales target.
  • Conducting trials and evaluations of product in theatre and clinical environment to drive sales.
  • Customer service & acquisition of new customers.
  • Help to develop team and Key Opinion Leaders (KOLs)

Background & Skills

  • Demonstrates the ability to seek new business.
  • Builds deep customer loyalty through trust, reliability and a genuine commitment to help
  • Gains complete understanding of customer requirements and emotional drivers and positions accordingly.  Recognises buying signals and reacts appropriately. Always closes.
  • Frequently leverages Stryker cross franchise portfolio to add value to propositions.
  • Demonstrates a 'Stryker first' mentality when addressing cross divisional opportunities.
  • Conducting price negotiations and contractual preparation within the limits of in-house guidelines, up to contract conclusion
  • A through understaning of the different ways to provide product into a hospital through consignment of kit or use of our loan service and demonstration of efficient use of these channels to best suit our customers needs.
  • At all times appreciate that provision of appropriate medical care for the patient is of paramount importance and our priority is to only ever recommend product that is appropriate.
  • An extensive online training program will be completed to provide knowledge on Anatomy & Physiology and product technical information.  In addition there will be training on the indications for use of our products and disease mechanism and modes of failure that result in the need for specific types of surgery / treatment.  This will be supplemented by accompanied field visits and one to one practical training sessions.  Specific practical courses will be attended once a base level of knowledge and experience is established. This will be evaluated by way of practical assessments, role plays and written tests.
  • Candidates will attend surgeon training meetings and educational conferences.
  • Auditing theatre and hospital stock (implants, disposables and instruments) – managing consignment levels and ensuring good asset management and stock rotation.  Become familiar with Ipad application to manage and monitor stock held in customer accounts.
  • Establish and support a work environment of continuous improvement that supports Creativity and Team Spirit.
  • Make maximum use of the assets out in the field to gain biggest return.
  • Demonstrate best practice and success to the team with regards to sales process, winning business, business planning and territory management.

Work From Home: Field-based

Travel Percentage: 50%

Join our talent network

Joining our talent network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected to you.

Join Our Team