Sales Associate ENT UK in London at Stryker Corporation

Date Posted: 6/4/2019

Job Snapshot

Job Description

The Stryker ENT International sales bag is quickly ramping up with very high growth prospects targeting global category leadership. In this role you will be responsible for sales and customer support in targeted accounts across the UK, especially key accounts open to developing their practice from a traditional Operating Theatre setting to an ambulatory or even office site of care. As the sales associate you will support the current sales team nationally and is commission-based. Together with the Territory Managers, you will plan and implement tactical and strategic sales plans and objectives to meet established goals. The emphasis of the role is on tactical execution with specific deep dives into sales skill building. Critical for the team’s short and long-term success, this role builds the sales leaders of tomorrow. You will need to demonstrate learning agility, high motivation and intense customer focus to meet our customers’ needs where they are today (in the hospital) and together with them transform healthcare provision (to ambulatory and office) to enable a large untreated patient population access to minimally invasive technology and in so doing dramatically improve healthcare utilization and patient quality of life.

In coordination with the Territory Managers (Sales Representatives), you will support the following sales duties:

  • Implementing and executing launch strategies developed by the Sales and Marketing organization
  • Executing launch plans by providing product introductions/overviews and in-services for customers
  • Supporting Territory Manager’s in their territory analysis, identifying key target accounts.  Generating and following up on sales leads.
  • Supporting market development efforts to increase the access of patients to receive appropriate Stryker ENT treatments
  • Providing input and support to Marketing in the development of education programs for physicians and other health professionals involved in the use of Company products in order to accelerate the adoption rates of the new techniques and products which Stryker offers
  • Recommending changes in Stryker’s solution technology, services, and policy by evaluating results and competitive developments in order to expand the Company’s business
  • Monitoring competition by gathering current marketplace information on pricing, existing and new products, delivery schedules, merchandising techniques, and uses this information to differentiate Stryker’s products from those of its competitors
  • Building relationships with multiple customers within an account and, based upon knowledge of the customer’s needs, tailoring promotional messages to best disseminate information regarding new products, product selection, supply/inventory, product functionality and updates, proper use and maintenance of Stryker products, and pricing trends
  • Resolving customer complaints and questions by investigating problems, developing solutions, preparing reports, and making recommendations to management
  • Participating in professional society meetings/trade shows, which promote Stryker’s products
  • Supporting activities related to driving enrollment in our Clinical Trials
  • Maintaining and increasing professional and technical knowledge by on-the-job training, attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
  • Ensuring appropriate communication processes are established within and across functional groups.  Communicates information related to quality management system effectiveness
  • Working in accordance with quality system & compliance procedures

What are we looking for?

  • Would be ideal / advantageous if you had some sales or business experience but not essential.
  • Commercial acumen, an interest or experience of dealing with customers would be beneficial.
  • High learning agility
  • Motivated to succeed with a passion for outstanding customer service
  • Computer skills, MS Office.
  • Presentation skills with modern presentation media.
  • Workshop/demonstration skills/training skills/presentation skills.
  • An interest in anatomy and physiology.
  • A background that demonstrates an ability to engage with others, influence, motivate and work hard.

Work From Home: Yes

Travel Percentage: Up to 75%

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