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Quality Systems Training Specialist in Portage, MI at Stryker Corporation

Date Posted: 5/21/2019

Job Snapshot

Job Description

Who we want

  • Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.
  • Data managers. People who enjoy compiling, organizing and consolidating large volumes of data and reports.
  • Meticulous documenters. Detail-oriented people who enjoy maintaining meticulous documentation of reports, metrics, proposals, and presentations.
  • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.

What you will do

The Quality Systems Training Specialist works with managers and process owners to ensure that employees receive appropriate and required assignments in accordance with quality system regulations. This includes the on-going establishment and evaluation of curricula and user groups in our learning management system (LMS) and on-boarding plans as appropriate. Responsibilities may include:

  • Work with managers, process owners, subject matter experts in the needs assessment, course design, coordination, implementation and evaluation processes for training
  • Respond with a high level of customer service to training questions and requests
  • Own and manage the training process in accordance with the Quality System including the ongoing continuous improvement of the process to achieve efficiencies and changes necessary to support the business as other organizational changes occur
  • Act as a contact for training-related questions and requests during audits, both internal and external
  • Responsible for ongoing analysis, tracking and reporting of training effectiveness and timeliness which may include additional ad hoc tracking and reporting requirements
  • Cooperate with the Corporate LMS Shared Services team in the maintenance and administration of the LMS
  • Provide assistance to training developers on the use of multimedia technology and tools in compliance with Stryker’s communication styles and standards
  • Support and assist any projects that impact or relate to the training process
  • Collaborate with other training specialists as necessary for the continuous improvement or ad-hoc support of the training process

What you need

  • Bachelor’s degree; Focus in organizational development, human resources development, education or related field preferred.
  • 0-2 years relevant training experience including needs assessment, curriculum development, course design, LMS administration, training evaluation and adult education preferred
  • Ability to influence management, business groups, and subject matter experts toward a recommended action
  • Understanding of a notified body/government regulated training environment preferred
  • Must possess high level knowledge of MS Office applications.
  • Experience with learning management programs preferred

Work From Home: No

Travel Percentage: None

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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