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Quality Engineer in Gurugram at Stryker Corporation

Date Posted: 3/4/2019

Job Snapshot

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  • Location:
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

 Position : Quality Engineer (Reliability)

1.1 Job Title: Quality Engineer


Actively contribute towards complaints handling and complaints investigations. Interfaces with divisional counterparts in US and elsewhere to work on Ops deliverables. Work with divisional counterparts to establish the communication plan with different departments, follow-up with stakeholders to complete the project within timelines, resolve any pending issues.

1.2 Reports to:  Associate Manager – Quality Assurance

1.3 Roles and Responsibilities

  • Customer complaint handling
  • Preparation Risk Analysis documentation
  • Should be able to document, review, evaluate and investigate responses on product complaints
  • Performs collective analyses of product complaints and reports for trends and identification of potential corrective or preventive actions
  • Ensures timely investigation of and response to product complaints. This involves initiating and participating in investigations and corrective action arising from product complaints.
  • Collaborates with team members to do complaint investigations


  • N/A.

    Technical Skill Set


  • Good analytical and problem-solving skills.
  • Knowledge of DFMEA/PFMEA/Control plan/7QC tools.
  • 2-3 years of relevant work experience.
  • Proficient computer skills in Excel and Word.


  • 4D problem solving methodology.
  • Experience is 7 QC tools - Fish Bone Diagram, Pareto Charts, and Root Cause Analysis.
  • Good understanding of database management of complaint records.
  • Prior experience using complaints processing software

Soft Skills:-

  • Excellent documentation and communication skills.


  • Excellent analytical skills.
  • Effective interpersonal communications skills.
  • Blueprint/Engineering schematic reading and interpretation.
  • Basic PC skills.
  • US FDA quality regulations 21CFR part 820
  • ISO 13485 standards
  • NC/CAPA process
  • Trackwise and windchill knowledge

1.4 Desired Profile

  • Education

•           Bachelors in Mechanical/Biomedical/Biotech Engineering.

  • Experience:

Experience: 1-3 + years

1.5 Additional Information

Division: Stryker Joint Replacement

Location: Gurgaon/India

Work From Home: No

Travel Percentage: Up to 25%

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