Quality Engineer in Gurugram at Stryker Corporation

Date Posted: 6/24/2019

Job Snapshot

Job Description

Division:

Stryker Endoscopy

Job title:

Quality Engineer

Function:

Complaints Handling

Percent of travel:

15%

Location:                        

(City, State and /or

Country)

Gurgaon, India

People manager:

No

Reports to:

Associate Manager

Position summary:

  • Customer complaint handling
  • Preparation Risk Analysis documentation
  • Should be able to document, review, evaluate and investigate responses on product complaints
  • Performs collective analyses of product complaints and reports for trends and identification of potential corrective or preventive actions
  • Ensures timely investigation of and response to product complaints. This involves initiating and participating in investigations and corrective action arising from product complaints.
  • Collaborates with team members to do complaint investigations

Essential duties & responsibilities: (detailed description)

Education & special trainings:

  • BTech Computer systems, Electronics & Communication or any equivalent Qualification

Qualifications & experience:

  • Experience 

Required:

  • Good analytical and problem-solving skills.
  • Knowledge of DFMEA/PFMEA/Control plan/7QC tools.
  • 2-3 years of relevant work experience.
  • Proficient computer skills in Excel and Word.

Preferred:

  • 4D problem solving methodology.
  • Experience is 7 QC tools - Fish Bone Diagram, Pareto Charts, and Root Cause Analysis.
  • Good understanding of database management of complaint records.
  • Prior experience using complaints processing software

Soft Skills:-

  • Excellent documentation and communication skills.

Competencies:

  • ​Excellent analytical skills.
  • Effective interpersonal communications skills.
  • Blueprint/Engineering schematic reading and interpretation.
  • Basic PC skills.
  • US FDA quality regulations 21CFR part 820
  • ISO 13485 standards
  • NC/CAPA process
  • Trackwise and windchill knowledge

Section below to be completed by HR

FLSA status:

Exempt

Grade:

9

EEO category:

[EEOCategory]

Work From Home: No

Travel Percentage: None

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