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Quality Assurance Engineer in Portage, MI at Stryker Corporation

Date Posted: 6/10/2019

Job Snapshot

Job Description

Who we want
Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
Dedicated achievers. Relentless about quality, people who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices. 

What you will do 
GENERAL DESCRIPTION:
Responsible for complaint handling, reliability improvement, quality management, quality systems, continuous improvement, quality systems engineering, project management and regulatory compliance.  Knows and applies the fundamental concepts, practices and procedures of the quality specialization.
Complaint Handling and Reliability Improvement:
•    Deliver Exceptional Customer Service to Complaint Originator
•    Trend service reports to identify top product issues and drive resolution
Quality Management / Quality Systems / Continuous Improvement:
•    Support Operations  – Ongoing support of critical quality issues as needed (ex: ship hold)
•    Business Unit Highlights – Monthly data analysis and trending to support Quality Plan (ex: prep data)
•    Statistical Support – Lead Sample size selection, SPC, DOE, etc.
•    Support Supplier Quality Engineering (as needed)
o    Material Review Board (MRB)
o    Fabrication – Tooling Certification, Gage Plans, Gage R&R, Validation Support
o    Vendor Management – Identify vendor quality issues and drive improvements
•    Cost Reduction Team Support – Support initiatives as needed
•    Special Projects – As needed by Business Unit and Department
•    Support ECO & CAPA processes to ensure thorough and robust outcomes and enforce quality compliance (ex: Gage plans, FA, etc)
•    Lead Quality centric problem solving 8D’s and CAPA’s
Quality Systems Engineering and Project Management:
•    Identify opportunities for enhancement of existing quality and regulatory systems/tools in support of our departmental and divisional visions. 
•    Provide quality support as a consultant to our organization to build understanding of quality concepts and drive our quality culture.
•    Support Advanced Quality Engineering (as needed):
o    Provide engineering specification and product design support to R&D teams through robust design practices (GD&T, etc)
o    Participate in drawing development
o    Develop control plans and inspection procedures
o    Support GR&R with Metrology Specialist & AQT
o    Participate in new product development process acting as a feedback loop from the field

What you need
•    Bachelors Degree in Engineering or related field
•    GPA of 3.0 or higher, strongly preferred
•    Achieved a limited (learning) level of industry knowledge
•    Must possess excellent oral and written communication skills
•    Ability to solve problems in a high stress situation and to make effective decisions
•    Possess attention to detail
•    Eagerness to assist internal and external customers
•    Manage projects in a timely manner
•    Ability to conduct and document technical investigation
•    Experience with GD&T and Statistical Analysis Capability, highly desirable
 

Work From Home: No

Travel Percentage: Up to 25%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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